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National Accounts Analyst

Tal-Cap

This is a Full-time position in Toronto, ON posted May 12, 2017.

The Analyst will have expertise in data solutions and management, design of solutions to support analytic and reporting needs, and alignment of metrics to deliver on our clients’ KPIs with data acquired from multiple internal and external systems.

Key Responsibilities

Interpret and present data effectively and clearly Develop dashboards, standardized reports, and analytical and financial models Manage monthly client work order processing Monitor and update client Service Portals Work closely with various internal teams to support success of client programs Interface with external customers to understand and investigate feedback into services/functions provided Use data modeling practices to analyze findings and support suggestion for operational improvement opportunities & measure success Support staff and teams in making/implementing  recommended changes including helping others to resolve any issues Prioritize and manage own workload to deliver quality results and meet assigned timelines

 

 Education, Experience & Key Skills

Post-secondary education in related area of study or equivalent. 5 to 7 years’ experience in data analytics Strong proficiency in MS Excel (programming skills considered an asset) Team-oriented, driven and energetic attitude Excellent written and oral communication skills Understanding of HVAC and Electrical. Demonstrated ability to meet deadlines and prioritize a heavy workload. Proven systematic and organized approach to multi-tasking Service and customer orientated – Actively looking to help people. Ability to communicate clearly and set expectations with internal and external personnel Ability to identify problems proactively and take action Ability to maintain composure under stressful situations. Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

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