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Bilingual Administration Officer – Dmc (Full-time, Perm)

B2B Bank

This is a Contract position in Toronto, ON posted June 17, 2017.

The Administration Officer is responsible for sorting of all incoming and outgoing correspondence, including prepping, scanning, indexing, and distributing documents in accordance with B2B Bank¿s standards, policies, and procedures. The incumbent is responsible for ensuring documents are in good order, prior to distribution. In addition, the incumbent is responsible for receiving, distributing, and logging all incoming and outgoing mail and Bank deposits for all of B2B Bank, as well as archiving of documents to be sent for long term storage.Translate client¿ requests, by reviewing client documentation, and assign transaction types to the documents.   Prepare and sort documentation according to the business rules, to be successfully scanned in to the system.   Maintain strict custody of negotiable cheques.   Prepare cheque logs and cheques for delivery to the Bank.   Perform quality controls to ensure that financial risk is mitigated.   Monitor quality of Capture and Recognition routines and effect corrective action.   File documentation according to business rules.   Prepare document retention logs.   Maintain strong custody control over original documentation. When required, retrieve original hard copy documentation as required to meet the needs of the business. Maintain document custody control logs.   Receive original documents that have been actioned internally and re-file into records boxes to maintain audit trail.   Undertakes special assignments as required   Be able to work under tight time lines and handle stressful situations.   Ensures the highest level of customer service is delivered in accordance with B2B Bank standards.   Maintains on going knowledge of all aspects of departmental and B2B Bank policies and procedures, new products, and the relevant documents for each type of product.   Participates in department meetings and contributes to the planning process of achieving departmental and personal goals, as well as communicates any problems or concerns.   Submit recommendations to improve work processes to the supervisor.Post-secondary Degree or Diploma in a related field, combined with 1 year of related experience preferably within the financial services industry.   1 to 2 years of work experience related to administration or processing preferably with a financial institution. Bilingual (French/English) written and verbal communication skills are mandatory for this role..   Computer literacy in Microsoft Office (Word, Excel and Outlook).     Good oral and written communications skills. Attention to detail.   Ability to proactively provide solutions and recommendations.   Able to work in a high volume environment within extremely demanding time frames.   Proven organizational, time-management and multi-tasking skills.   Highly motivated with a desire to succeed and progress.   Ability to work effectively with others as part of a team.    Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset. NOTE: Flexibility to work rotating shifts between the hours of 7:30 am ¿ 6:00 pmWe welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.   Qualified candidates will be contacted. No unsolicited Agency referrals please. Please apply directly online

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

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