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Manager, Product Compliance & Safety

Canada Goose inc.

This is a Full-time position in Toronto, ON posted May 4, 2017.

Position Overview:

The Manager, Product Compliance and Safety reports to the VP, Supply Chain & Logistics and is responsible to ensure all vendors are socially compliant and finished merchandise meets Canada Goose product safety standards. This position is will design and implement effective social compliance programs, implement product compliance controls into product development (design and technical standards), sourcing initiatives and third party product testing and inspections, reducing risk of harm to customers, complaints , customer returns and supporting continuous improvement in product quality and performance. This position will also be accountable in filing all appropriate compliance reports with regulatory agencies.

Key Responsibilities:

  • Provide guidelines to the suppliers on CG social compliance standards and oversees 3rd party social compliance audits.
  • Objectively reviews and evaluates Factory Social Compliance questionnaires and makes recommendations for improvement by following all company requirements.
  • Schedule Factory Social Compliance audits with third party audit firms.
  • Conduct or direct the internal investigation of compliance issues.
  • Conduct environmental audits to ensure adherence to environmental standards.
  • Disseminate written policies and procedures related to compliance activities.
  • Verify that software technology is in place to adequately provide oversight and monitoring in all required areas.
  • Discuss emerging compliance issues with management and employees
  • Advice internal management or business partners on the implementation or operation of compliance
  • Provide employee training on compliance related topics, policies and procedures
  • Prepare management reports regarding compliance operation and progress.
  • Monitor compliance systems and ensure their effectiveness.
  • Keep informed regarding pending industry changes, trends and best practices and assess the potential impact of these changes on organizational processes.
  • Advise technical professionals on the development or use of environmental compliance and reporting tools.
  • Direct environmental programs, such as air or water compliance, aboveground or underground storage tank, spill prevention or control, hazardous waste or materials management, solid waste recycling, medical waste management, indoor air quality, integrated pest management, employee training or disaster preparedness.
  • Request/follow-up on Continuous Action Plans with factories.
  • Learn and understand: local labour, wage and safety laws; labor contracts; Academy Codes of Conduct; and international human rights standards and their application in determining compliance
  • Interfaces and liaises daily with vendors and Internal Canada Goose Teams, on issues with social compliances.
  • Process Factory audit invoicing including monthly accruals.
  • Conducts risk assessments of finished products, including safety or RSL compliance related testing, and implements new processes and procedures to ensure verification programs are effective and efficient. Collaborates with product development team, to ensure regular and transparent reporting and communication on sku/item level performance and potential areas of improvement in specifications, processes or controls.
  • Develops visibility to the organization on social compliance performance and product safety/risk compliance performance
  • Liaise with sales associates and CG importers to determine product labelling and import guidelines, in various end-markets.

Experience, Education, and Designations:

  • Degree in related discipline (ie Textiles, Apparels)
  • 5+ years related experience (ie factory auditing, social compliance or similar)

Knowledge, Skills and Attributes:

  • Knowledge of international and country laws such as: child labor, forced labor, discrimination, wages & benefits, working hours, safety, health & hygiene, freedom of association, and environment protection
  • Displays strong negotiation skills and excellent communication skills, oral and written.
  • Detailed understanding of Global apparel compliance legislation within scope of responsibility. 
  • Must have strong analytical skills and be able to make independent decisions.
  • Excellent attention to detail
  • Consistently exhibits Canada Goose’s Values, taking pride in being innovative, respectful, passionate, accountable, and entrepreneurial while exhibiting personal commitment

We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.

Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees. Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D

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