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Bilingual Field Service Specialist

Fusion Career Services Inc.

This is a Contract position in Toronto, ON posted September 14, 2017.

Position: Bilingual Field Service Specialist Province/State: OntarioCity: Toronto Category: Engineering

 

 

Are you looking to fuse your technical background with your customer service skills? As the Bilingual Field Service Specialist you can do just that! Our Client is looking for outgoing, technical minded individuals who have the will for success!

 

The Company
Our Client is an industry leader in the manufacturing of specific HVAC systems. Globally known as an innovator in the design, manufacturing and systems of their product, they strive to provide their customers with the most energy efficient as well as cost effective solutions.

 

Position Summary
The role of the Field Service Specialist is to provide professional service and support for our Client’s customers.

 

Duties and Responsibilities
•  Responsible for service support over the phone and on-site
•  Manage all customer concerns, maintain all records and documentation of responses and resolutions
•  Review all start up and warranty field reports for packaged systems
•  Process all service warranty claims
•  Construct training seminars for regional representative and customers
•  Liaise with engineering, technical support, and all other required departments for product development

 

Qualifications
•  Mechanical/Electrical technologist diploma or Engineering degree
•  Able to speak both French and English fluently
•  Preferred service background in engineered product manufacturing, marketing and distribution
•  5 years experience of hands on Field experience (commercial or industrial)
•  Excellent communication skills, verbal and written
•  Exceptional computer skills, and experience with HVAC control systems
•  Able to multi-task, work independently or in a team
•  Comfortable with travel to sites outside of the GTA

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply

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