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Sales Manager

Chelsea Hotel - Toronto

This is a Full-time position in Toronto, ON posted September 2, 2017.

Reporting to the Assistant Director of Sales, the Group Sales Manager is accountable for the achievement or overachievement of room night and revenue goals, solicitation activity, lead development and negotiation of group business for the Chelsea Hotel. A Group Sales Manager will be assigned to a specific market (University, Native, Government; Group Corporate; Group Association; SMERF, Travel Trade).

Key Result Areas:


  • Determines and actively solicit deemed prospective customers garnered from existing market information and resources.
  • Develops and maintain prioritized customer accounts and prospecting mailing lists.
  • Solicits, prospects, and develops leads and quotes.
  • Generates and presents proposals and contracts.
  • Negotiates group bookings within established parameters.
  • Independently generates new business and revenue objectives outlined in the action plans.
  • Prepares and presents tailored presentations for prospective clients.
  • Entertains potential and existing clients.



  • Attends and participates in related business activities, out-of-town sales trips and trade shows as required.
  • Participates in an annual incentive plan – based on achievement of activities and revenue goals.



  • Coaches and counsels Sales Coordinator to maximize productivity.



  • Complies with hotel policies and procedures.
  • Highly visible with an accommodating attitude at all times.
  • Performs other tasks and projects as assigned by Management.


Academic and Working Qualifications:


Working Experience

  • Minimum of 2 years experience as a seller in hospitality, preferably hotels.
  • Positive attitude and supportive, team based approach towards the attainment of the hotel’s goals.



  • Computer literacy (Delphi, Word, Excel).
  • Ability to understand and interpret financial data.



  • Bachelors Degree and/or Hotel Management Degree preferred


Soft Skills

  • Highly focused ‘hunter’ working towards accomplishing monthly quotas linking sales activities, room night generation and new business leads.
  • Must be results oriented with ability to be flexible.



  • Excellent written and verbal communication skills essential.


Physical Requirements

  • Ability to travel and work flexible hours and days.
  • Ability to sit for extended periods.
  • Ability to work on a computer for extended periods.



The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.  If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.





Skills Required

  • Education level: College
  • Work experience (years): 3-5 years


Salary: N/D

How to Apply

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