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Application Analyst


This is a Contract position in Toronto, ON posted May 29, 2017.

Position: Application Analyst
Location: Toronto

Our client, a leader in delivering essential home services across Canada, is looking for an Application Analyst to help support and provide technical analysis to various business applications in the company.

This is an excellent chance to be part of a stable and growing environment, to get involved in exciting new application suites (such as IFS, FSM, Mobile Client, and more) and liaise with the business!


– Respond to tickets to resolve application and software issues within servers, databases, and other systems
– Record, track, and document the problem-solving process
– Test fixes and post software updates, drivers, and knowledge bases
– Perform preventative maintenance, including the installation of service packs, patches, hot fixes, and so on
– Communicate advice, problems, and resolutions to various stakeholders
– Map functional requirements to technical requirements
– Make recommendations for support process improvement, analyze trends, and coordinate/implement changes


– Excellent communication skills – a must – you’ll be interfacing with multiple aspects of the business
– Tier 2 and tier 3 troubleshooting experience (ticketing systems, issue resolution)
– Experience working with Windows 2012 server, including event logs
– Experience with virtual machines (VMWare preferred)
– Knowledge of SQL and database queries
– Knowledge and experience with IIS and web services (deploying and troubleshooting web applications)

Nice to Haves:

– Some knowledge of programming languages and techniques, including C#, ASP.NET, .NET framework
– HVAC industry experience
– Knowledge of Android Studio

Other Requirements:

– Unplanned occasional evening and weekend work to meet support requirements
– Occasional travel to company sites required

Please send your resume as a Word document to the following address: ankita.chowdhury@quantum-qtr.com.

Connecting you + Quantum: With our contacts and your skills, we’re a winning combination. Put Quantum on your team and apply today!

Contact Information
Ankita Chowdhury
Phone: 613-369-5376

Visit us at www.quantum-qtr.com for more job opportunities!

If you recommend a friend or colleague, you may be eligible for a referral bonus.

We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted.

Quantum is an equal opportunity employer.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D

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