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Senior Ccie Voice Engineer

Juventus consulting

This is a Contract position in Toronto, ON posted April 8, 2017.

We have been retained to identify and present a Senior CCIE Expert for a long term engagement, minimum 1 year, possibly 2 years.
 
We are seeking a talented and motivated CCIE  to join the client’s Infrastructure and Support Team. This is an exciting opportunity to be a part of a team that is responsible for implementing and supporting multiple clients over Global Platform running a carrier class environment in an enterprise setting providing end to end delivery. The Cisco VoIP/CCIE is responsible for configuration, deployment, testing, maintenance, monitoring and troubleshooting of telephony components to provide a robust voice communications platform with working knowledge of IPCC Enterprise, ICM and Associated applications products.

 

Key Areas of Responsibility

·        Provide technical input on projects; designing, implementing, and supporting mission critical corporate networks and complex converged infrastructures.

·        Maintain and troubleshoot Cisco Communication Manager 7.x and higher (CUCM) in a Clustered Solution; Cisco Unity Connections, Cisco UCCE 7.x or higher, IPCC Enterprise, Intelligent Contact management and associated IVR applications.

·        Participate in the planning, designing, implementation and management of projects that include new locations or deploying new technologies across the network.

·        Handle routine tasks relating to Telephony operations, support, service, installation, and/or maintenance for local, off-site and/or remote locations.

  

Responsibilities

·        Contribute to the development methodologies for analysis, installation, and support quality assurance and testing of transmission mediums and infrastructure components.

·        Coordinate the acquisition and installation of telephony hardware and software.

·        Support the maintenance of architectural voice services documentation.

·        Participate on regular on-call rotation.

·        Assist in the creation and maintenance of technical and procedural documentation

·        Collaborate with internal stakeholders to determine business requirements and recommend voice services.

·        Participate in business continuity planning for infrastructure.

·        Execution of moves, adds and changes and end-user support.

·        Participate in evaluation and selection of new software and hardware.

·        Coordinate with the Help Desk to respond to questions.

·        Work after hours and weekends as required by the business.

·        Respond to emergency calls/pages/emails in a timely fashion even after hours.

  

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

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