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Product Support Developer

Donaldson & James Canada

This is a Full-time position in Toronto, ON posted July 7, 2017.

TITLE: Product Development Support

LOCATION: Toronto (downtown)


We are looking for a developer to work with our technical teams providing development support for internal platforms and third party systems. The first is helping to support our software product team in the implementation of raisin, our leading online fundraising system. The second would be working with our award winning interactive agency delivering websites and digital projects for our clients.

Responsibilities would span across custom implementation of front-end websites and components, development and execution of data scripts to support operational tasks, through to providing QA support with automation or manual testing of platform features.


– Creating Custom Template Wrappers using HTML, CSS, JavaScript, Ajax, JQuery,

– Implement front-end client customizations for Google Tags, Social Feeds, JavaScript changes, …

– Providing CSS support for front-end templates using HTML, CSS, JS, Angular, WebAPI, Bootstrap, Responsive Design

– Implement custom widgets based on design mocks for components such as event counters, thermometers, consolidated search and custom scoreboards from API calls

– Supporting the product account team with full-filling technical support task through various manual and automated scripts

– Monitoring the support queue to validate tasks and conduct initial investigation for a Sr. developer

– Handling DNS redirects

– Assisting QA with test automation scripts

– Assisting developers with Test Driven Design /Unit tests

– Assisting QA with manual testing (initial QA pass, browser testing, additional legacy regression tests)

– Work on project team developing custom websites for various Content Management Systems and/or working on 3rd party integration points



· 3+ years professional web development experience and programming

· Strong front-end web development skills in HTML/HTML5/CSS skills/Bootstrap/Javascript

· Strong mobile responsive development experience with an eye for detail executing from design mocks

· Experience implementing front-end UI components for data called from web services or APIs

· Ability to write custom code to achieve custom functionality and integrating data from various sources

· Strong QA background for development tasks – unit testing, functional testing, cross browser testing, automated testing.

· Experience supporting web-products

· Excellent problem-solving, diagnostic and creative problem solving skills

· Strong-communication and collaborative skills

· Education degree/certification in Computer Programming/Web Development


Must have strong command of:

· UX and building templates from design mocks



· jQuery/JavaScript

· SQL Script

· Programming and debugging ASP.NET-based web applications

· QA Testing

· Bootstrap or any other responsive framework experiences

· Angular JS

· UX and Layout Design

Nice to have:

· Programming and debugging ASP.NET-based web applications (Microsoft .NET platform (4.0/4.5) C#, ASP.NET, ASP.NET MVC 4, AJAX)

• Microsoft SQL Server 2005/2008, including creation of stored procedures (medium complexity).

The ideal fit would most likely come from a background where they are working on smaller teams wearing multiple technical hats, supporting a variety of client specific projects and working with different technical products; working on development teams where they were also responsible for QA.

Skills Required

  • Education level: Professional
  • Work experience (years): 3-5 years


Salary: 90000$ per year

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