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Manager, Qa, Raw Materials

Canada Goose inc.

This is a Full-time position in Toronto, ON posted June 19, 2017.

Position Overview:

The Quality Assurance Manager provides necessary definition, development and deployment of quality assurance strategy, addressing all phases of product manufacturing raw materials. This role manages the QA Raw Materials Department and overall expectations pertaining to setting schedules, budgets and resources. Establishes performance standards, procedures, and audit controls in order to meet business requirements, as well as identify and implement process improvements to increase the efficiency, effectiveness, and quality of company products/operations. The Quality Assurance Manager works closely with Production and Design & Development Teams to ensure successful execution of Canada Goose global goals & objectives.

Key Responsibilities:

  • Manages Quality Assurance team of Raw Materials; including setting goals & objectives, performance evaluations and career development activities
  • Develops and reviews processes in order to implement improvement, working with interdepartmental and external teams and Suppliers and Vendors.
  • Maintains product consistency throughout all the build phases, quality checkpoints and testing.
  • Manages and responds to quality assurance issues with related departments in order to find solution with no or minimal impact on quality, cost and/or delivery.
  • Develops and manages quality assurance metrics of contractor and supplier performances; develops corrective action plans and monitors improvements.
  • Has ownership of “CG Quality Assurance Guide” and manages its updates and distribution.
  • Ensure proactive in-house and field audits to guarantee production quality consistency & protection of delivery windows
  • Continuous cross departmental support to Manufacturing, Product Development/ Product Engineering, Sales, Customer Service and Marketing
  • Provide leadership developing and directing QA and quality improvement initiatives for all company products and services.
  • Monitors QA systems and advises executive team on overall quality achievements & performances; potential issues and publishes statistics regarding performance against set goals.
  • Partners with Product Development/Product Engineering Teams to maintain high construction quality standards of all CG products.
  • Create and maintain QA control documentation.
  • Identify relevant QA training needs and opportunities.
  • Maintain a constant awareness of company profitability, including budgetary control issues.
  • All other duties as assigned

Experience, Education and Designations:

  • Degree or equivalent in apparel design and manufacturing
  • Minimum of 5-8 years in Textile/Fashion industry coupled with quality control experience in textile industry. Specialized lab testing knowledge required. Working knowledge of TQA.

Knowledge, Skills and Attributes:

  • Technical Outerwear knowledge and hand’s on production experience a requirement
  • Must be analytical, strategic and creative problem solving
  • Able to interface directly with cross-functional teams.
  • Ability to create and review technical documentation, including project plans, test procedures, and design documents
  • Excellent written and verbal communication skills
  • Strong MS Office ( Including Word, Excel and PowerPoint)
  • Able to develop, review, and maintain metrics and quality audits.
  • Strong problem identification and problem resolution skills.

Working Conditions:

  • Manufacturing, Warehouse and Office Environment.

We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.

Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees. Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D

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