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Valet/car Attendant

Chelsea Hotel - Toronto

This is a Full-time position in Toronto, ON posted May 30, 2017.

To provide guests with a Valet Parking Service for their vehicles and ensure that such a service is provided in keeping with guest service practices and policies.

MyGuest

  • Quickly, efficiently and safely park cars for guests who request the Valet Parking Service: in addition park cars for those guest on hotel, which include parking when there is no parking in the self-park garage. Ensuring that your driver’s license is in your possession at all times. Sears belts must be worn when operating any vehicle.
  • Ensure that all cars and keys are properly tagged, noting guest name, room number, license plate, location parked as well as any damage prior to parking the car.
  • Have knowledge of Toronto, especially the Metropolitan area (nearest service station). Restaurants etc.
  • Provide directions both in and around the Chelsea Hotel.
  • Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.
  • Meet guest request and exceed expectations at every opportunity.
  • Provide excellent guest service that meets and/or exceeds the standards of the Chelsea Hotel.

 MyProduct

  • Monitor and maintain control over B1/S1 Valet Parking Level ensuring the cars parked on that level are Valet cars and all others are reported to security.
  • Responsible for ensuring that Valet Parking charges are posted to the guest’s room account and/or that any cash received is appropriately posted. Valet parking passes are to be taken to the Front Office to be posted.
  • Respond to pages and ensure that appropriate action is taken.
  • Ensure that all keys are kept in the correct order in the key cabinet. The Valet Parker is fully responsible for any and all keys left in their possession.

 MyColleage

  •  Open communication with Managers and Security to report challenges or issues.

 MyChelsea

  • Safe and effective use of equipments.
  • Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.
  • Follow proper lifting procedures.
  • Be fully aware of Emergency Procedures and the Valet Parking Attendant’s role therein.
  • Follow Chelsea grooming policy. Nametag must be visible at all times.
  • Perform other tasks assigned by Management.


Working Experience

  •  Previous Guest Service experience.

 Knowledge

  • Must have full drivers license (graduated licenses not accepted).
  • Be able to safely operate both automatic and standard vehicles.
  • Must pass background check.

 Education

  • Smart Serve certified.

 Soft Skills

  • Be able to work effectively on a team.
  • Strong work ethic.

Languages

  • Good command of the English language.

 Physical Requirements

  • Must be 21 years of age or older.
  • Able to stand for long periods of time (inside and outside).
  • Must be able to cope with a highly stressful and demanding job with constant guest demands and high physical activity.

 

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.  If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

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