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Account Manager – $1b In Annual Revenue – Application Development Leader

Sales Talent Agency

This is a Contract position in Toronto, ON posted June 19, 2017.

My client provides software engineering outsourcing services in technology consulting and custom software development. With over 20,000 employees globally and 120 in Canada, they have been able to achieve 20% YoY growth and an excess of $1B in annual revenue. They are now looking to capitalize on this momentum and bring on board an Account Manager to manage relationships and delivery with within some of their largest enterprise accounts. You will be integral to the current delivery of their complex software solutions as well as the future growth and development of assigned accounts.
 
The Account Manager is a critical role, overseeing multiple projects of varying size and scope, the associated people and budgets and ensuring their alignment within their accounts. Beyond strong management abilities, the successful Account Manager will act as the face and voice of our client, working closely with client senior executives and stakeholders. This will require polish, tact and a customer centric approach. You will be active in helping shape the vision for client solutions and ensuring delivery meets this vision.
 
About the role – Account Manager:

  • Strong focus on high level account management within the financial services and telecommunications space
  • Responsible for, manages, and reports upon the delivery of Professional Services and software projects using best practices, strategies and solutions
  • Will be responsible for the overall service delivery to accounts, including but not limited to meeting and improving service levels
  • Has sole accountability for a portfolio of projects, will conduct negotiations with the clients for new, add-on and existing services to ensure commercial viability and realistic expectation setting
  • Will be the point of final escalation for account and project issues and roadblocks

 
About you:

  • 5-10 years of engagement management experience within digital transformation, IoT, cloud, analytics or IT services space
  • Experience selling professional services and solutions
  • Demonstrated ability to manage and grow a client portfolio (enterprise accounts)
  • Understanding of Professional Services and delivering services to a customer
  • Able to communicate at an executive level with the various technical and business agents
  • Strong pre sales experience with the ability to articulate unique and valuable differentiators
  • Ownership of profit and loss for accounts of $10M+
  • Experience managing geographically dispersed delivery teams
  • A strong history of delivering technical and complex software solutions
  • An ability to take failures in stride and adapt to an ever changing landscape
  • 7+ years’ experience with and a deep understanding of the SDLC
  • Experience leading Agile/Scrum deliveries

 
What’s in it for you:

  • An attractive compensation package and total earnings of $200K+
  • A strategic and independent role with a lot of autonomy
  • Amazing growth opportunity
  • Great company culture
  • Full Benefits

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

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