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Clinic Flow Coordinator

MEDCAN

This is a Full-time position in Toronto, ON posted August 8, 2018.

The Role:

Medcan is recruiting for a Clinic Flow Coordinator. The position requires high energy and enthusiasm, an appreciation for detail, an outstanding level of client service and exceptional organizational skills. The role is responsible for monitoring and facilitating the flow of clients through the clinic during their Annual Health Assessment.

The Accountabilities:

  • Manage client’s day as they move from station to station during their Annual Health Assessment
  • Coordinate with staff to ensure the client’s visit is productive and effective with exceptional service delivery
  • Welcome and greet clients, guide clients throughout their visit and check clients in and out of each of their Annual Health Assessment stations
  • Ensure clients receive maximum value time during their visit
  • Ensure compliance with all service metrics
  • Respond to client issues and enquiries
  • Foster client loyalty by creating a memorable experience
  • Handle client issues in a positive and professional manner
  • Problem solve in a fast-paced environment

The Requirements:

  • Prior experience in similar role
  • 2-4 years healthcare experience
  • Education in health or a related discipline is an asset
  • Strong organization and time management
  • Excellent verbal and written communication skills
  • Intermediate level in MS Office

Other desired attributes include:

  • The ability to respond to multiple information or ad-hoc requests from internal and external clients
  • The ability to respond to changing business priorities
  • The ability to deliver results on a timely basis with minimal supervision
  • The ability to work well in a team environment
  • The ability to maintain composure and poise in a fast-paced environment

Our clinic hours of operation are from 6:30am to 7:00pm Monday-Saturday. Shifts are scheduled for 8 ½ hours and may vary based on our client and operational flow. This is a full-time role that is scheduled for 5 days per week during business hours Monday-Saturday.

The role reports to the Director- Clinic Operations and Client Service and is part of a team of 10 staff.

The position comes with a great working environment, a competitive rate, comprehensive benefits plan and a genuine opportunity to grow at one of Canada’s 50 Best Managed Companies. The position also offers outstanding health and wellness benefits through Medcan’s Live Well program. In your cover letter please include why you wish to align yourself with Medcan and how you believe you can add value to our organization.

Qualified applicants are invited to apply to elizabethman@ medcan.com and hr@ medcan.com with their resume and cover letter in MS Word or PDF format.

We thank all applicants for their interest; however only those selected for an initial Skype Video interview will be contacted. No phone calls and no agencies please.

jobillico

Skills Required

  • Education level: None
  • Work experience (years): 0-2 years

Package

Salary: N/D


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