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Order Desk

Core Services Inc.

This is a Full-time position in Toronto, ON posted November 6, 2017.

Our client, a global personal care company is currently seeking an energetic individual to work on the order desk to process orders and provide efficient and effective customer service to our clients and customers located in North America and around the world.

POSITION:     Order Desk/ Customer Care
SALARY:        Competitively Structured

LOCATION:   Toronto, ON

STATUS:        Permanent Full time Position

Duties of the Order Desk include:

• Respond to all customer inquiries promptly and accurately with a high level of professionalism

• Process all sales orders accurately and on a timely basis to facilitate shipping cut off timelines

• Generate Pick Slips for the Warehouse Team

• Ensure cash is collected on all CIA orders before releasing, including the completion of credit card authorization.

• Work with the inventory team to adjust inventory records.

• Review shipped orders for completeness according to reporting procedures and follow up with the warehouse team on any discrepancies.

• Confer with production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.

 

Desired skills include:

• Strong customer service experience

• Excellent organization, communication and writing skills

• Ability to multi-task, while using good judgment in prioritizing responsibilities

• A positive, “can-do” attitude

• Responsive and Resourceful

• Understanding of the professional salon spa/personal care market.

• Outgoing, personable, strong relationship management and interpersonal skills (high EQ)

 

Experience:

• Preferably 3-5 years of customer service experience.

• Ideal candidate would have 2 plus years using Sage 300 

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply

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