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Process Analyst-Document & Knowledge Mgmt-Contract May 2018

B2B Bank

This is a Contract position in Toronto, ON posted January 12, 2018.

Reporting to the Manager, Document and Knowledge Management, the incumbent develops and manages process and procedure documentation and maintains B2B Bank¿s central repository of information including the Document Library, content in ¿Compass¿ and User GuidesGathers, assesses and analyzes information in order to write and update process and procedure documents. Participates in executing scheduled reviews of information and process documentation to ensure it meets business needs. Creates and uses tools to enhance his/her productivity and efficiently follow-up on projects. Participates in various projects and mandates that may have a significant impact on profitability and efficiency. Provides support to managers and employees by analyzing and replying to requests for information. Keep abreast of the current legislation, as well of B2B Bank policies, programs, procedures and financial products and services. Carries out any other similar task or general task as required by their position or at their Manager¿s request.¿ University degree in a related field and 0 to 2 years of relevant experience in the financial services industry or; ¿ College degree in a related field and 3 to 5 years of relevant experience in the financial services industry ¿ Excellent writing, editing and content organization skills ¿ Excellent written and verbal communication skills ¿ Exceptional knowledge of MS Windows and MS Office ¿ Knowledge of standard documentation tools such as MS SharePoint, Adobe Dreamweaver, MS Visio, and screen capture software. ¿ Detail-oriented and able to work on multiple priorities with deadlines ¿ Computer programming knowledge would be an asset ¿ Ability to multitask and meet deadlines ¿ Ability to work well independently and within a team ¿ Bilingualism (French/English) is an assetWe welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender.   Qualified candidates will be contacted.

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply

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