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Sr Specialist Learning and Development CAN

Club Demonstration Services Canada

This is a Full-time position in Ottawa, ON posted February 4, 2020.

Summary Senior Learning and Development Specialist
– Canada At our Company, we grow People, Brands, and Businesses We are seeking a dynamic Senior Learning and Development Specialist to support the Learning and Development Manager in developing and executing traditional and non-traditional operational learning and development programs that continually enhance the knowledge base, leadership skills, and other skill sets of Company’s associates.

S/he plans and develops effective training and development programs (classroom, self-guided and online-based formats) with a primary focus on operational training.

The customized training gives associates the knowledge, attitudes, understanding, values, practical skills and motivation to carry out specific work-related tasks.

This role collaborates with the organization’s corporate team, and business units to execute best-in-class training programs to support operational excellence.

The developmental aspect of the work is aligned with the organization’s long-term organizational strategy to build talent within the organization to sustain and grow the business.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry Apply today What we offer: Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program) PerkSpot Discounts on Travel, Movies, Cell Phones and more Training and Career Development Generous Paid Time-Off Responsibilities: Acts as a consultant to internal customer base to determine root-cause training needs, target audiences, knowledge and performance gaps to improve individual and overall organization performance.

Design and develop online educational programs
– Programs may include traditional stand-alone Flash-based e-learning modules, webinars (live and pre-recorded), screen/ podcasting, and other online learning types.

Support the Learning and Development Manager in developing, managing the delivery of, marketing and evaluating the effectiveness of training programs that prepare, equip and enable participants to achieve success in their roles.

Update materials in a variety of formats, including facilitator/instructor-led/classroom, e-learning, virtual classroom (webinars/live meetings), and self-directed using active training and Adult Learning principles, procedural guides, instructional videos, and visual aids.

Update operational and supervisory training manuals on a regular basis to ensure changes in policies and procedures; ensure timely communication of modifications in policies and procedures.

Develops e-Learning modules using Articulate Storyline and Adobe Captivate.

Qualifications: Bachelor’s Degree in Instructional Design, Instructional Technologies, Information Design or equivalent, required; Professional Certificate in Instructional Design preferred 3-5 Years of experience in Human Resources preferred Intermediate to advanced skill in developing eLearning using Articulate Storyline, Adobe Captivate, or other relevant software Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint) Thorough understanding of instructional design techniques, needs analysis/assessment, adult-learning theories, and measurement/evaluation processes Knowledge of Human Resources best practices and Federal, Provincial, and Local employment laws Bilingual in English and French required The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.

The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers.

We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Company welcomes and encourages applications from people with disabilities.

The Company will provide reasonable accommodations, accessible formats, and communication support upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.

If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.

Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods.

The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers.

We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Job Duty
– Acts as a consultant to internal customer base to determine root-cause training needs, target audiences, knowledge and performance gaps to improve individual and overall organization performance.

– Design and develop online educational programs
– Programs may include traditional stand-alone Flash-based e-learning modules, webinars (live and pre-recorded), screen/ podcasting, and other online learning types.

– Support the Learning and Development Manager in developing, managing the delivery of, marketing and evaluating the effectiveness of training programs that prepare, equip and enable participants to achieve success in their roles.

– Update materials in a variety of formats, including facilitator/instructor-led/classroom, e-learning, virtual classroom (webinars/live meetings), and self-directed using active training and Adult Learning principles, procedural guides, instructional videos, and visual aids.

– Update operational and supervisory training manuals on a regular basis to ensure changes in policies and procedures; ensure timely communication of modifications in policies and procedures.

– Develops e-Learning modules using Articulate Storyline and Adobe Captivate.

Supervisory Responsibilities Direct Reports
– This position does not have supervisory responsibilities for direct reports Indirect Reports
– Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements
– Travel and Driving are essential duties and function of this job
– Travel up to 20% Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor’s Degree or equivalent experience Field of Study/Area of Experience: Instructional Design, Instructional Technologies, Information Design or equivalent, required.

Professional Certificate in Instructional Design preferred.

3-5 Years of experience in Human Resources preferred Skills, Knowledge and Abilities Intermediate to advanced skill in developing eLearning using Articulate Storyline, Adobe Captivate, or other relevant software Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, Access, Outlook, Power Point) Thorough understanding of instructional design techniques, needs analysis/assessment, adult-learning theories and measurement/evaluation processes Knowledge of Human Resources best practices and Federal, Provincial and Local employment laws Highly creative individual capable of implementing unique solutions to support organizational goals.

Ability to provide thoughtful, strategic input and hands on tactical support to ensure the team consistently delivers high quality, effective learning content.

Ability to conduct thorough research, good analytical skills and the ability to synthesize information from various sources.

Retains and comprehends information in order to: receive and follow instructions, read, identify issues requiring further attention, make corrections and/or make recommendations, then take preventative actions; process facts and apply judgments; communicate with others to provide or obtain information; ability to make sound business decisions based on objective data and make recommendations for improvements.

Demonstrates the adaptability and flexibility to changing priorities, deadlines, demands and assignments while maintaining cohesive and harmonious relationships Ability to effectively partner with internal stakeholders, teammates and external consultants Computer Design Results-oriented Ability to multi-task Strong organizational Skills Successful, flexible, resourceful problem-solver Exceptional writing, spelling, grammar, communication, and project management, effectively and proactively manage time, handle multiple projects concurrently, work under pressure and meet deadlines.

Excellent verbal presentation and facilitation skills Demonstrate a desire for continuing education and keep current on industry trends Ability to handle confidential information Ability to travel Bilingual in English and French required Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job.

Work is performed primarily in an office environment.

Typically requires the ability to sit for extended periods of time (66% each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities.

The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.

As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities.

The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.

If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.