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Bilingual Customer Service Representative

Randstad Canada

This is a Contract position in Toronto, ON posted December 1, 2019.

Do you have a passion for working with people and feel most satisfied when you’re helping others?

Are you looking for a challenging but rewarding job that makes use of your ability to speak French and English fluently?

We have a great customer service job for you in North York As a bilingual customer service representative for a leading provider in benefits administration and cloud-based HR & Financial solutions, you’ll be dealing with customer inquiries on a daily basis and putting your top-notch customer service skills to good use As a bilingual customer service representative, you will be supporting customers who with Benefits & HR Services.

Some of your responsibilities as a bilingual customer service representative will include:
• Handling high volume of inbound calls from clients’ employees
• Conducting outbound calls for follow up as required
• Answering the concerns and questions of employees, educating them, and solving complex issues related to benefits, retirement plans, and other HR related services
• Processing transactions
• Accessing customer accounts and updating files in database Advantages This bilingual customer service representative job is an excellent opportunity to get your foot in the door in a great customer service job with room to grow.

Why you want the role
• 3 month contract starting October 16th, 2019
• Strong potential for permanent hire after your contract is up
• Competitive salary of $20/hour
• TTC accessible North York location
– Near Yonge-Sheppard Station
• Close to shopping areas and great places to eat
• Excellent team dynamic and office atmosphere
• Guaranteed Monday to Friday schedule, no weekends
• Shifts available between 8am to 7pm Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.

This Value-add program will provide a wide range of options to suit your needs.

Qualifications Would you be a good bilingual customer service representative?

We’re looking for bilingual speakers who enjoy working with people, as customer interactions will be a huge part of your job.

We’re looking for bilingual customer service representatives who:
• Speak both French and English fluently
• Have experience in a call centre or customer service job
• Are computer and tech savvy
• Pay close attention to detail
• Work well on a team and with others Do you think you have what it takes to be a great bilingual customer service representative?

We want to hear from you Apply through our website at www.randstad.ca.

We look forward to reading your application.

Justin, Erin, Briyanka, Andrade Phone Number: 416.861.9888 Fax Number: 416.861.8727 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.