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Business analyst/customer service business development

Labstat International Inc.

This is a Full-time position in Kitchener, ON posted June 26, 2019.

We are currently looking for a Business Analyst/Customer Service, Business Development (Posting #2019-29) to join our team and provide support to our Vice-President, Business Development in the areas of sales & marketing, exceptional customer service and other administrative support duties.Duties and responsibilities:Liaise with internal departments to answer customer queries;Support internal departments to resolve or follow up on outstanding customer related issues;Respond to client initiated queries;Regular communication with prospective, new and current clients primarily via the telephone and email;Price quotation / sales lead follow-up as directed.Manage sales, customer related tracking spreadsheets or database Create and manage Excel spreadsheets as directedBasic quote generationOther duties as assigned Qualifications / experience required:Post-secondary education in business, or marketingPrevious experience in an administrative support, client driven role, marketing an assetExceptional communication and organization skillsWork under limited supervisionAdvanced computer skills in MS Office (Excel, Office, Access ) Company Labstat International Inc.

is an independent, privately owned, analytical laboratory with over 40 years of leading experience in testing all types of non-pharmaceutical nicotine containing products and their emissions, including but not limited to: e-cigarettes, heat-not burn products, cigarettes and cigars.

As a recognized global Centre of Excellence, our team of Scientists and Technicians perform testing for clients around the world in analytical chemistry and in-vitro toxicology, as well as extensive research and method development.Labstat offers competitive wages, benefits, vacation schedule, training programs, and social events.Begin a dynamic and rewarding career by becoming a member of Labstat’s team of professionals!Labstat is committed to meeting the accessibility requirements under the AODA and we invite applicants to contact us for specific requirements.

We value and embrace a diverse workforce.