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Call center operations manager & professional recruiter

MyRate Energy

This is a Full-time position in Ottawa, ON posted June 17, 2019.

Call Center Operations Manager & Professional RecruiterLargest, fastest growing privately owned Energy supplier in NA requires the following…The position has a base salary and a fantastic loyalty/ residual income program… Call Centre Operations Manager & Recruiter Skills and Qualifications:Recruit professional/ qualified candidates for both inside and outside sales positions, motivational skills, great verbal communication, informing others, improvement problem solving, people skills and management, teamwork and emphasizing excellence.Duties: Recruiting, training and retaining new qualified candidates; planning and implementing call center strategies; improving systems and processes; managing staff.

Maintains and improves call center operations by monitoring performance; identifying and resolving problems, preparing and completing action plans; completing audits and analyses; managing system and process improvement and quality assurance programs Need to be willing to learn and lead by example in regards to continually booking qualified appointments.

Full training and ongoing support provided. We look forward to hearing from you!

Company MyRate Commercial Energy is a retail energy marketer providing natural gas and electricity to businesses across Canada and USA.

Canadian-owned and headquartered in Mississauga, MyRate operates in Ontario, Quebec, British Columbia and multiple states in the U.S.A.