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Cashier customer service

Sioux Lookout Home Hardware Building Centre

This is a Full-time position in Sioux Lookout, ON posted June 25, 2019.

PRIMARY FUNCTION/OBJECTIVEThe cashier provides all point-of-sale functions, including recording and collecting for customers purchases; processing transactions (cash, credit card, debit card) using retail software; keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), performing various services for customers, such as providing information, confirming prices, all done in a prompt friendly manner.

DUTIES/RESPONSIBILITIES Greet and verbally communicate with customers and staff both in person and by telephone.Operate point of sale equipment, including cash register with sufficient speed and accuracy.Verify signatures on the back of credit cards and expiry dates.Follow proper procedures according to store policy regarding returns and refunds.Ensure customers have had a positive shopping experience; take steps to rectify if they haven’t.Answer phone in prompt fashion and take messages, according to store policy.Call when special orders come in.Assist those customers who need advice, information, or directions.Page over public address system when necessary.Maintain price information (flyers, in-store promotions etc.) for references when customer price inquires arise.Be familiar with items in stock, yard inventory, including product use and operation.Watch for theft and take action, according to store policy.Maintain check-out area and merchandise displays.Keep store tidy, cleaning the store and check-out area at the end of the shift.Complete end of day tasks in accordance with store policy.Attend store meetings, training sessions, etc., as required.Assist in training new cashiers.Work on additional duties, assignments and special projects as assigned by supervisor.Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense.

Report any potential hazards and unsafe behavior to management in order to have the situation corrected.EDUCATION/SKILLS REQUIREDAbility to work a flexible schedule including Saturdays.Friendly and helpful attitude toward customers.Excellent communication skills.High School graduation or equivalent.Willingness to learn.Excellent mathematical skills.Prior retail experience beneficial.Willingness to continually develop professional skills and knowledge base.Ability to work cooperatively in a team atmosphere.Physical ability to lift 25+ lbs an asset