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Client Support Specialist

Michael Page CA

This is a Contract position in Toronto, ON posted June 27, 2019.

Analyze and respond to client technical inquiries Contribute to technical specification documents Handle inbound client requests Troubleshoot, diagnose, and resolve technical issues Process service requests for new installations Provide feedback on levels of client satisfaction and recommendations Maintain external relationships with counterparts Bachelor’s Degree in Business, Finance, or Computer Science 3-5 years of professional experience in similar role 2 years experience and demonstrated mastery in FIX protocol Knowledge of financial markets and technology Experience with various scripting languages Experience working with Jenkins Prior experience in support environment Ability to work under pressure in a fast-paced environment FinTech company in Downtown Toronto Competitve salary Full benefits coverage Unlimited vacation RRSP match Company socials