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Commercial Senior Customer Service Associate / Sales Support

The Brick

This is a Contract position in Brantford, ON posted April 22, 2021.

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

WELCOME HOME The Brick is actively seeking to expand our service team.

We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division Responsibilities Coordinate service calls for furniture and appliances Respond to customer inquiries and offer solutions Process sales order confirmations for builders and large contracts Co-ordinate product reservations and deliveries for large contracts Organizing builder/special project deliveries Consistently follow up with customers on the progress of customer service related issues Other duties as assigned periodically Qualifications High school diploma or equivalent Minimum 2 years customer service or sales experience Excellent telephone manner Excellent verbal and written communication skills Strong working knowledge of MS Office programs Creative problem solving skills A positive and enthusiastic attitude Why The Brick?

Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family Competitive pay Paid training Career progression program Access to free personal development training Employee discounts & Personal ”Paid” days off Recognition, incentives, prizes and giveaways Be a part of Canada’s largest home furnishings retailer We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.