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Customer service phone agents

Quantum - Ottawa

This is a Part-time position in Ottawa, ON posted June 26, 2019.

Position: Customer Service Phone AgentLocation: OttawaSalary: $20.19 per hourExciting opportunity for Telephone Agents!We are looking for candidates for a special project to start this summer until the end of October 2019.The work will be performed in a call centre environment located at 250 Tremblay Road, Ottawa, close to the train station.

Good public transit and parking are available.Requirements: Salary $20.19 per hour Enhanced Reliability Security clearance Minimum 6 months of experience in a customer service capacity Previous call centre experience answering inbound calls – an assetWe have positions for fluent English speakers as well as positions for fluently bilingual (English and French) Agents!Schedules are between 7 a.m.

and 12 a.m.

(midnight), 7 days per week, and there is a possibility of part-time schedules depending on the anticipated call volume.Responsibilities: Answer incoming inquiries (pertaining to an electoral event) Research and resolve client inquiries using applicable software Route inquiries to appropriate resources Perform data entry Document all inquiry information Complete inquiry logs and reportsPlease send your resume in Word format to the following address: callcentre.ottawa@quantum.ca.

YOUR TALENT.

OUR BUSINESS.If you recommend a friend or colleague, you may be eligible for a referral bonus.We appreciate all expressed interest in this position, however, only the candidates selected for an interview will be contacted.Quantum is an equal opportunity employer.Follow us on Facebook at Company One of the most trusted names in recruitment, Quantum has been connecting organizations of all sizes with the talent they need to reach their business goals for 50 years.

A strong regional supplier in Quebec, Ontario, and New York City with a network of 13 branch locations, we provide customized solutions to meet staffing challenges of any size or complexity.

Whether targeting a special individual for a strategic, senior role or recruiting a reliable team of hundreds at short notice, we are known for our flexibility and ability to make the impossible happen.

Providing permanent, contract, and temporary recruitment services for positions at all levels, our specialties include:+ Administration & Operations+ Finance & Accounting+ Information Technology+ Customer Service+ Trades & Industrial+ Healthcare