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Customer Service Representative

Boshart Industries Inc.

This is a Full-time position in Stratford, ON posted April 7, 2020.

The ideal candidate will deliver excellent customer service, build relationships with customers and ensure requests are hanuled in a timely manner.

The successful candidate for this role will have excellent communication, planning, organizational and time management skills.

Major Responsibilities include: Communicate professionally and promote positive relationships with customers and Outside Sales Representatives Manage customer order entries and process orders in a timely manner Follow up on pricing and samples sent to customers and Outside Sales Representatives Maintain and update customer accounts Promote specials and new products to customers and Outside Sales Representatives Review backorder reports and contact customers when the stock arrives to upsell aliitional products Analyze sales reports and follow up with customers, Outside Sales Reps, and Territory Manager Communicate missed sales opportunities to Inside Sales Supervisor and Territory Manager Provide monthly update to Insides Sales Supervisor and Territory Manager Make outgoing phone calls to customers to promote a wider range of products Technical Knowledge / Experience: High school diploma or equivalent Knowledge of Microsoft Office programs (Excel, Word, Outlook etc.) Knowledge of water well or plumbing market would be an asset Office hours: Monday to Friday 8:00am – 5:00pm Why work for Boshart Industries: We are committed to developing excellence in all our employees We offer an enjoyable and welcoming environment We offer a competitive salary as well as excellent career growth opportunities in a growing company If interested, please email resume to humanresourcesboshart.com We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Boshart Industries is committed to maintaining a diverse workforce, any applicants with a disability who require accommodation can contact Boshart directly.