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Customer service specialist

Skin Vitality Medical Clinic

This is a Full-time position in Guelph, ON posted December 4, 2019.

Job Description Are you GREAT with building rapport and fostering amazing customer service?!

If so, we want YOU to join our team!Skin Vitality is a fast paced company that offers superior medical treatment and products; we pride ourselves with maintaining a high level of client care and satisfaction.We are looking for highly motivated individuals to join our growing team.*Responsibilities: Respond to inbound calls from client inquiries in an office/call centre environment Provide product and service information to clients Follow-up with clients post treatment Respond professionally and communicate effectively at all times to clients providing exceptional friendly service Maintain thorough understanding of company products, services and features in order to meet client needs Contribute to the call centre revenue generating business objectives and sales’ goals Direct any client complaints in a prompt and professional manner in accordance with company policies Maintain log or documentation for customer issues as required by the company Assist fellow call centre team members as required Effectively manage escalations by referring to call centre supervisor as appropriate.If you enjoy working in a team environment where superior effort is reflected in the remuneration, then this may be the opportunity for you Company Description Founded more than 25 years ago, Skin Vitality now boasts 9 locations in the GTA and is opening more this year.

Its founder, Eleanor Welsh, has never wavered from the goal she had when she started her first clinic in Ajax: to enhance her patients’ physical appearance using superior state-of-the-art technology.

Another key to her company’s success in its top-notch medical staff; a skilled team of more than 100 professionals, including 10 medical doctors and 26 registered nurses.

With the promise to make patients look and feel 10 years younger without surgery, Skin Vitality has been a magnet for men and women keen to combat the ravages of time and to alleviate skin problems.

“We help you be the best you can at any age,” says Sherline Anderson, a registered nurse and medical consultant at the Yorkville clinic.

Skin Vitality offers an extensive range of noninvasive procedures involving rapid recovery time.Skin Vitality is the top provider of Coolsculpting®, Botox Cosmetic®, Juvéderm®, Soft LiftTM, Fraxel, PRP, Sculptra and Emsculpt treatments in Canada.

We perform more of these treatments than any other doctors or nurses in the country, consistently achieving natural beautiful results.