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Desktop Support Specialist

Robert Half Technology

This is a Full-time position in Markham, ON posted August 15, 2019.

Ref ID: 05050-0011103468 Classification: Desktop Support Analyst Compensation: DOE Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the Transportation industry.

Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role.

This Desktop Support Analyst role is a 4 month contract to start and is located in the Woodbridge, Ontario, area.

The technical environment consists of 70% Windows 10 OS and 30% Mac OSX High Sierra.

You will be required to support Mac OSX issues in addition to other daily operational issues.

Responsibilities: Hardware repairs with the appropriate vendors Provide support to users using Windows 10 and/or Mac OSX High Sierra Supply computer desktop support in accordance with established policies and procedures Interact regularly and effectively with ticket submitters Settle computer problems, and offer suggestions on appropriate action/solutions Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Support, examine, and repair computer systems, hardware, printers, and computer peripherals Create records of daily data communication transactions, issues and remedial actions taken or installation activities Desktop support or related experience Command of Mac OS
– preferrably High Sierra MS Windows 10 experience Experience with an MDM software is an asset Foundational knowledge in AirWatch Proven knowledge of ServiceNow Experience providing white glove support Interested applicants can apply to this posting and send their resumes to [Click Here to Email Your Resumé] .

Technology doesn’t change the world.

People do.

As a technology staffing firm, we can’t think of a more fitting mantra.

We’re extreme believers in technology and the incredible things it can do.

But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies The intersection of technology and people — it’s where we live.

Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies.

Whether you’re looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology.

We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job.

And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology.

An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking ‘Apply Now’ you are agreeing to Robert Half Terms of Use .