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Experis: Client service delivery manager (contract position)


This is a Full-time position in Ottawa, ON posted May 12, 2020.

Experis (Ottawa, Ontario) is in charge of delivering end-to-end solutions through connecting both highly-skilled professionals and best-practice project solutions to address client challenges.

We realize an individual’s potential can’t be captured in a resume and that you’re much more than a job title.

We understand you’re an exceptional individual with endless possibilities and that it’s not just what you can do that’s important, but also what you want to do.

That’s why we make sure to uncover your unique talents, interests and goals and connect you to career opportunities that inspire you and your success.

You’ll get more out of work than you imagined possibleJob Description: Experis in Ottawa, Ontario (Canada) has one full time job available for a Senior Service Delivery Account Executive (you will ideally be bilingual in both official languages (English / French).

If interested please apply directly to with the Client Account Director (CAD), you will build relationships with an assigned set of customers and will be responsible for regular communication with the clients about their expectations, status and needs of the engagement.

Through this relationship you will identify potential additional sales and revenue opportunities and will work to grow the engagementEstablishes and develops client relationships in order to ensure successful delivery and client satisfaction while assuring that the project engagement is delivered in accordance with approved Experis policies and proceduresResponsible for identifying new opportunities within clients and alerting the appropriate stakeholders and support them to win the opportunityAssist in reviewing, completing and submitting proposals; ensure the validity of delivery dates and commitmentsLead development and professionally deliver client presentations as required to support sales opportunitiesCoordinate with Practice management to maintain resource forecasts consistent with practice sales pipeline; coordinate and schedule project staff ramp up, preparation of Project Plan and project kickoff meetings in conjunction with Project ManagerComply with usage, maintenance and timely transmittal of information to ensure accuracy and integrity of internal Experis business applications and processesWork with the Director, Service Delivery to create of both internal and external competency materials to support sales, marketing and develop and maintain delivery methodologies; assist with sales calls to support competency as requested; perform market research to stay abreast of recent trends and continuously improve service offering.Qualified Candidates will ideally possess:Thrive in a fast-paced and deadline-driven environmentExperience working in a team-oriented, collaborative environmentExcellent organizational and problem solving skillsIf you are interested in this opportunity please submit to the email address below Derek WeberSenior RecruiterNational Capital RegionT: (613) 237-1727 x 8012C: (613) Laurier Avenue West, Suite 351Ottawa ON.

K1R 7X6 We thank you for your interest in Experis and wish to advise that only candidates under consideration will be contacted.Experis is an Equal Opportunity Employer (EOE/AA)