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Inside Sales Representative Earn Up to $15.00 hr

Teleperformance Canada

This is a Part-time position in Toronto, ON posted February 28, 2018.

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Are you a passionate sales driven individual? Do you work to exceed your goals? If so, we are looking for you!  Our client is one of Canada’s Top Financial Institutions. 

Primary Duties, Responsibilities and Requirements (include but not limited too)

  • Provide Inside Customer Service & Sales expertise to all existing customers on outbound calls
  • Meet and exceed daily sales expectations
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Promote and offer products and services by consulting, gathering information, and evaluating customer needs
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms – assisting the Customer with the correct price plan when necessary


Position Requirements Qualifications

  • Post Secondary education preferred
  • Sales experience and call centre environment an asset
  • Excellent command of the English language
  • Experience and strong comfort-level on the telephone is a critical success factor and cannot be overstated
  • Enthusiastic and energetic
  • Strong negotiation and objection handling skills
  • Strong written and verbal communication skills
  • Great Work ethic, punctual, competitive and sales oriented
  • Computer Literacy



2 weeks of Full Time training then hours: Tue to Thu 3 pm to 11 pm, or 5pm to 11pm Fri 2 pm to 10 pm & Sat 10 am to 6 pm

What We Offer: Great Benefits

  • Medical and vision benefits available after 90 days and Dental available after 6 months
  • Convenient location
  • Paid training
  • Paid days off after one year of service
  • Excellent earning potential
  • Advancement opportunity
  • Employee Referral Program


At Teleperformance we also offer the following:

  • $14 hr up to $15 hr + amazing incentives! 
  • Must be able to work required hours
  • Teleperformance For Fun Festival
  • Teleperformance Sport Club
  • Teleperformance Blue Diamond Club
  • Fun Committee
  • JUMP Supervisor Accreditation Program
  • Employee Service Recognition Program


Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D

How to Apply

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