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Support Specialist, Technical Support

Michael Page CA

This is a Contract position in Burlington, ON posted April 15, 2019.

This position entails taking ownership of issues, setting up test equipment, documenting issues and systematically working through to find the root cause.

Communicating status updates will also be crucial as well as writing and updating product documentation.

The ideal candidate will have:
– knowledge of PC Hardware / Software / Operating Systems
– Proficient knowledge of MS Office products and PC applications
– Familiarity with Linux
– Video Technologies (video codecs, image types)
– Familiarity with JIRA, Freshdesk and Confluence A software company specialising in digital marketing.

– competitive salary
– full benefits package