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Technical support customer service informatics

Pbs Systems Inc.

This is a Full-time position in Milton, ON posted June 27, 2019.

Headquartered in Calgary, AB and in business for over 25 years; PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends.PBS Software is a true windows based platform boasting ease of use and training while fully featured to support our customer experience.

Our software can run all aspects of an automotive dealership with sales, service, inventory management and accounting modules to keep things moving at a steady pace.

The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Informatics team to support the PBS Install Services Team.

As a Technical Support Customer Service Informatics you will provide top quality knowledge and expertise to our clients who contact our call centre for issues or services providing immediate solutions and services or escalating if necessary to other departments.

This is an entry-level position that provides you with the opportunity to expand your knowledge in a growing and established company.

You are quick to respond and are very proactive in planning and organizing your overall tasks.

The ideal candidate is organized, customer service oriented and is a self-starter, will have a passion for technology and thrive on a changing landscape