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Telecommunication support consultant


This is a Full-time position in Ottawa, ON posted June 30, 2019.

Our Federal Government client here in Ottawa, Ontario (Canada) has one (1) long term contract opportunity available for a Telecommunication support consultant.

You must be bilingual (English / French) and must possess at least a Reliability Status level security clearance.

If interested please apply directly to [Click Here to Email Your Resumé] Provide technical support, both remotely and onsite, for wireless data and voice services Creation and publishing BlackBerry 10 and 4G modem documentation and user guides Review, evaluate and maintain telecommunication facilities including toll free applications Support, design review, and monitoring of voice recognition systems Monitor and maintain Toll Free Call Detail Reporting system Analyse and interpret user requirements to provide advice and recommendations to meet user needs in the following areas Voice mail (IVMS/TVMS), cabling, fax, ACD, UCD, IVR Provided onsite, phone & email support to internal clients such as setting up new users’ accounts and profiles, including access permissions and resetting passwords as well as security back-ups and recovery Perform onsite, phone & email support for mobile devices & laptops as well as Centrex Bell desk phones Working with Assyst and Helpvision trouble ticket management systems Maintain Air advantage wireless devices Software upgrades If you are interested in this opportunity please submit to the email address below Derek Weber Senior Recruiter National Capital Region T (613) 237-1727 x 8012 C (613) 222-2451 [Click Here to Email Your Resumé] 440 Laurier Avenue West, Suite 351 Ottawa ON.

K1R 7X6 We thank you for your interest in Experis and wish to advise that only candidates under consideration will be contacted.

Experis is an Equal Opportunity Employer (EOE/AA)