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Field Service Technician


This is a Contract position in Hamilton, ON posted September 7, 2023.

Field Service Technician – full-time, permanent – Hamilton, ON

Adecco Professional has partnered with a large, stable and growing organization in the steel industry to find them top talent for a Field Service Technician job opening in Hamilton, ON. In this role, you will be under the responsibility of the Account Manager while working collaboratively and you will be responsible providing on-site support to internal and external stakeholders maintain systems/machinery while also helping test new equipment and provide metrics/reports and more.

Our client is offering a competitive wage, benefits, company vehicle, tuition reimbursement, succession planning and more. Read on to see if this is the right career move for you!

Some of the responsibilities of the Field Service Technician job opening in Hamilton, ON may include but are not limited to:

  • Keep critical machinery up and running and ensuring performing as necessary.

  • Notifies account manager of unusual equipment problems.

  • Gather daily reports: caster logs, EAF heats sheets, ladle logs, tundish sheets and other related reports.

  • Conduct field trials for new and current business initiatives.

  • Compile trial information for analysis.

  • Taking regular inventory with precision.

  • Assist Account Manager and participate in customer meetings when required.

  • Assist in all project work at customer’s site including testing and reporting.

  • In accordance with safety guidelines, participates in all safety meetings & functions following all rules set forth to ensure safe work environment.

  • Train customers on proper procedures for mechanism operations and maintenance and for systems and refractory use.

  • Assist Account Manager with refractory solutions and refractory knowledge.

  • Packages products as required, using skids, crates, boxes, etc.

  • Coordinate delivery efforts of our products.

  • Other duties as assigned.

Some of the requirements for the Field Service Technician job opening in Hamilton, ON may include, but are not limited to:

  • Approximately 2+ years of field service technician or related experience; an asset to those who come with steel mill experience.

  • Strong mechanical and technical understanding and use such as install/repair/test/troubleshoot.

  • Exceptional communication and interpersonal skills; spoken, reading and writing.

  • Travel will be required 30-40% of the time up to approximately a 5-hour radius; company vehicle provided.

  • Flexible to work various days/hours and be on-call to work as need; compensated hourly to cover all working time needed.

  • Confidence in gathering, organizing and reporting relevant data/information; report us on Word and Excel.

  • Interest and passion to acquire an understanding of the customer’s steel making processes, excited by training and knowledge.

This is a fantastic new opening with our client, and they are motivated to have someone join the team today! If this describes you and the opportunity excites you, be sure to apply today for consideration for the Field Service Technician job opening in Hamilton, ON. If you meet the requirements, one of our recruiters will reach out to discuss your skills, experience and opportunity in more depth.