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Support Service Attendant, Environmental Services (CUPE) – Part Time (8) Markham Site

Markham Stouffville Hospital

This is a Contract position in Markham, ON posted May 19, 2023.

Land Acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.


Forbes Canada Honouree

We are honoured to be recognized as one of Forbes Canada’s Best Employers for Diversity 2022. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.



Who you are:

  • You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
  • You are a patient and/or client centered individual who performs at an exemplary standard
  • You are a team player with excellent communication, critical thinking and prioritization skills


What we are looking: 


Ensures a clean, safe and attractive environment for patients, visitors and staff by maintaining the clinical unit area according to PIDAC Standards for Environmental Cleaning within a Healthcare setting, following all department/hospital policies & procedures are being adhered to:

  • Housekeeping duties related to all patient care areas, this includes cleaning up body fluids (urine, feces and blood)
  • Cleaning and setting up patient rooms, washrooms, removing dirty bed linens, cleaning and remaking beds and supplying linens.
  • Cleaning non patient care areas
  • Performs room transfer, discharges, terminal cleaning and floor and unit project cleaning
  • Safely operates housekeeping chemicals and equipment (autoscrubbers, burnishers, vacuums and steamers)
  • Assist with patient moves/ transfer within unit or adjacent unit
  • Assist with equipment cleaning, transporting and storing. Report any concerns with equipment or that require repair to Supervisor
  • Patient meal tray collection and water distribution
  • Responds to Emergency codes as required
  • Will be required to work in potentially infectious areas
  • Collection and Handling of waste, linen, recycling, and bio hazardous waste, radioactive waste, pharmaceutical waste, and anatomical waste as required.
  • Replacement of sharps container and wall mounted sanitizer as required
  • Involved in Quality Assurance programs and Audits – Patient Rounding, MyCTE, and other hospital initiatives
  • Restocks PPE supplies into PPE wall bins, nurse medication carts and emergency bedside supplies and kits
  • Disposes Pulp products (such as single-use bedpans and urinals) and maceratable wipes into macerator and routine cleaning of macerator
  • Responding to call bells/patient needs within scope of SSA role such as: water, extra linen, routine/ad-hoc clean of patient room as required


 What you bring to the role: 


  • Grade 12 education or equivalent combination of education and experience
  • Previous experience in environmental services and patient transport, preferably in a hospital setting considered an asset
  • Good communication skills (reading, writing and verbal) as well as interpersonal, organizational and prioritizing skills
  • Familiarity and comfort with technology systems (computers, smart phones)
  • Evidence of ability to work well independently and as a member of the team
  • Must be able to meet the physical demands of the position (lifting up to 60 pounds)
  • Well-developed customer service focus with the demonstrated ability to work collaboratively within the team
  • Knowledge of the OHHA, WHMIS and other relevant legislation
  • Understanding of infection control practices
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required


Work Schedule:

The successful candidate must be flexible to cover any shift and assignment as required, including rotating weekends and statutory holidays.

Shifts are currently as follows, Nights – 0000-0800hrs, Days – 0730-1530hrs, 0800-1600hrs, 0830-1630hrs, 0900-1700hrs, 0930-1730hrs, 1000-1800hrs, 1030-1830hrs, 1100-1900hrs, 1130-1930hrs, Evenings –1300-2100hrs, 1600-2400hrs.

Please note that shifts are subject to change based on the operational needs of the department.




BAND CU01B $22.25-$24.38/hour


Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.  Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).


Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?


Oak Valley Health Diversity Statement            

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.