Change Coordinator

Posting End Date:

May 25, 2023

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Do you have strong analytical, critical thinking, decision-making and problem-solving skills including root cause analysis?

As a change coordinator, you will be a subject matter expert for assessing, planning and monitoring change management for the TIS GDS utility application teams. #joinourteam

What you will do:

• Act as a SME for change and release management

• Manage change through entire lifecycle, including approvals and ensuring lead times are met.

• Understand and ensure the process, procedures, work instructions, required documentation and tools are used and /or followed.

• Accountable for presenting changes to Technical Advisory Board (TAB) & Change Advisory Board (CAB) meetings.

• Liaison for change and release management with Enterprise TIS Change and Release Management team.

• Understand & mitigate Risk/Impact associated with change schedule.

• Validate process requirements and necessary documentation.

• Gather Change related information for releases and create Change Request, evaluates risk and proposes the change schedule.

• Develop and distribute reports via Service Now as it relates to application release and change.

• Attend training classes to improve personal and leadership skills.

• Share acquired skills with team members through formal and informal channels.

Who you are:

• You have College or University degree OR three-year technical diploma.

• ITIL certification preferred.

• Experience with ServiceNow would be an asset.

• 4+ years of application sustainment/support/development

• 3-5 years working with business partners and external service providers.

• Experience with GDS Utility applications

• Understanding of IT Infrastructure

• Strong understanding of ITIL governance and policies

• Ability to Communicate effectively and frequently with business clients, TIS colleagues, and Vendors; be responsive and available to address concerns, issues, feedback, and questions.

Flex-Work

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s Flex-Work (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com