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HR Operations Coordinator

Manulife Financial Corporation

This is a Contract position in Toronto, ON posted June 6, 2024.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

The North American HR Operations team is seeking a dedicated and enthusiastic individual to join our dynamic team as a Recruitment Coordinator. Your exceptional time management and organizational skills will be beneficial as you will manage various administrative tasks and coordination of the recruitment process.


  • You’ll work in a dynamic, team-oriented environment

  • You’ll be doing something meaningful – helping our clients!

  • You’ll be getting a wide variety of experience working with a multifunctional team


  • Provide administrative support to Talent Acquisition Team by managing Recruitment Coordination activities such as, interview arrangement, raise/adjudicate background check, facilitate onboarding and orientation

  • Participate in the coordination of New Hire Orientation; reporting and tracking as required

  • Assist with recruitment operations related special projects as assigned

  • Format job descriptions for internal/external and niche site postings

  • Coordinate and schedule Interviews between applicants and hiring managers

  • Initiate and complete pre-employment screening process, tracking, follow-up, and costs

  • Initiate and manage background checks by coordinating with candidates and background check vendor

  • Align with other functional HR departments to ensure an effective flow of information and a consistent approach


You have proven administrative experience: you have strong attention to detail and an excellent sense of accuracy combined with outstanding customer service skills. You are known for your well-developed time management skills and your ability to handle multiple priorities at once. Your strong sense of urgency and flexibility to work in a fast paced and changing environment makes you the ideal candidate.

  • 1-2 years HR experience preferably in training/administration/recruitment

  • Proficient at Microsoft Office including Word, Excel and Outlook

  • Strong interpersonal Flexible and adaptable and ability to work in a changing environment

  • Knowledge of Workday an asset

  • Well-developed time management skills with ability to handle multiple priorities; can work independently

  • Strong organizational skills and sense of urgency and flexibility


About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$46,200.00 CAD – $77,000.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.