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Cisco Systems Engineer-Unified Communications (post sales)

Step by Step Professional Services Inc.

This is a Contract position in Toronto, ON posted October 27, 2017.

Seeking a Cisco Systems Engineer-Unified Communications (post sales) to design and deliver UC solutions.

Located in Oakville, you will be servicing the GTA and Southern Ontario clients delivering UC solutions at the client sites.

What is required,

  • Communication and customer facing skills
  • Post Secondary Education
  • CCIE (need to be valid)
  • UC Design and Delivery experience (full life cycle) Call Manager v10.5 or higher

Cisco Systems Engineer will design, build and implement great Cisco solutions for our customers. Working under the direction of project managers and alongside other systems engineers and our customers, you will deliver quality solutions including impeccable documentation and knowledge transfer. You will also support Pre-Sales activities such as requirements gathering, technical design and reviewing professional services Statements of Work. You will also work hand in hand with our Keystone Managed Services team to ensure ongoing service and customer satisfaction for our clients.

As our Cisco Systems Engineer, you will be responsible for:

Delivering complete technical project solutions for customers in different areas of expertise including Cisco networking, collaboration, datacentre and security

Assisting in scoping and project planning for complex Professional Services projects 

Focusing strongly on client relationships, including organizational, project management, and problem solving sills

Having knowledge and broad understanding of industry standards and IT Service Delivery concepts, and the ability to envision, design, and implement robust Cisco solutions As our ideal candidate, you will have:

Successful completion of post-secondary education in a relevant field

Proven track record (5+ years) in technology consulting, or experience in a solutions delivery capacity

Relevant Cisco Certifications (required): CCIE

Experience with; Cisco Call Manager, Cisco UCCX, Cisco Jabber, Cisco WebEx, telepresence, Cisco networking knowledge

Ability to work in a team-oriented, collaborative environment

Delivery of high quality network integration services to clients’ IT environments as a consultant and/or professional services employee

Installation and configuration of collaboration, datacentre, security and network technologies based on best practices

Ability to review customers’ existing configurations and day-to-day operations procedures and make recommendations to improve system performance and operational efficiency including automation, where possible

Ability to travel up to 20% 

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply

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