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Director, Consulting Services

CGI Group

This is a Contract position in Ottawa, ON posted January 16, 2023.

Position Description:

Eligible for security clearance reliability/secret
Location: Ottawa, ON

CGI is a leader in information technology and digital transformation across Canada and the globe. We bring innovation to life, transforming the government and public sector industry though Strategic Consulting, System Integration, Custom IT Projects, Analytics & Decision Support, Internet of Things and Specialty IP Solutions.

Your future duties and responsibilities:

Overall – this is a strategic leadership role in CGI with responsibility for the public sector in Canada and specialty industries that the government oversees.
You will be accountable for business development, financial management, project & client delivery satisfaction and people leadership in order for your business to achieve expected performance outcomes

• Business Development – applying sound sales processes and strategic use of CRM, you will knock on and open doors with key decision makers, create, uncover and qualify opportunities and ultimately drive them to close
• Financial Management – you will manage the P&L of our existing book of business, ensure financial viability is modeled and maintained in future engagements
• Project & Client Delivery Satisfaction – you will lead the delivery of client IT engagements, ensuring the quality of services delivered meet and exceed expectations, utilizing relevant partnership frameworks, project management and service delivery tools
• People Leadership – you will lead motivated team members who deliver outstanding client partnerships. You will attract, recruit, retain and support the career development of team members through coaching, support, trust, transparency and commitment

Required qualifications to be successful in this role:

You bring at least 10 years of diverse business and technical experience in public sector IT with at least 5 of those years at a management level – preferably Federal. You think differently, have a strong understanding of the current political landscape, priorities, and shift in the market. You consistently leverage your network to understand political and operational priorities, strategize, find and create opportunities that do or don’t exist today that solve your clients’ critical business problems. You are seen as a trusted partner and advisor. You may speak at industry association events, publish or author reports or content or sit on various boards. You understand the importance of the technical, commercial and personal sides of a business partnership.

• Business Development – you come with an extensive network and strong relationships with key decision makers in the Public Sector, and locally with municipalities and crown agencies. You have a verifiable track record of closing net new consulting initiatives and managed services business. You have also followed a strict and disciplined sales process in achieving your results

• Financial Management – you have successfully managed a P&L > $10M / year, have experience building budgets and investment plans. You may have been engaged in M&A activity as well

• Project & Client Delivery – you have managed engagements that involved delivery of client IT solutions (such as IP implementations, AMS, infrastructure & cloud, cyber security), ensuring the quality of services delivered have met timelines, quality, risk and budget expectations

• People Leadership – you have led a team of skilled IT professionals, successfully developed and coached people to grow in their careers (personally and professionally). You have also demonstrated success at collaborating, building consensus and driving multiple projects to completion within cross-functional areas of your company and including external partners
•Expertise in Financial Services
•Experience with Regulation and Policy related to Financial Services
•Federal/municipal solution sales experience
•Communication (Oral/Written)
•Builds trust and credibility
•Influence and persuasion
•Track record of successful negotiation & delivery
•Financial acumen
•Team motivator
•Innovation and Creativity
•Bilingualism considered an asset



  • Account Management
  • Business Development
  • Project Management
  • Sales/Business Evolution
What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ”members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.