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Process automation specialist, rpa – full-time

Meridian Credit Union

This is a Full-time position in St Catharines, ON posted June 30, 2019.

Job Summary The successful candidate will initially help support the creation of Meridian’s Robotic Process Automation Centre of Excellence.

Ongoing accountabilities will focus on managing access requirements for digital workers, and creating requirements packages (including detailed process maps and keystroke process details) for processes that will be fully or partially automated.

Key Responsibilities Initial Automation Assessment Work with business partners to evaluate automation candidates by performing up front process assessment using tools and templates Apply knowledge of RPA capabilities and practice to assess suitability and make recommendations for process adjustment if/as required Automation Requirements Deliver a comprehensive requirements package outlining the keystroke details on how the process is manually performed today Identify systems, access requirements, and all relevant process details including business exceptions (scenarios that don’t qualify for automation) Automation Access Provisioning Provision access for the digital worker to the appropriate systems (Meridian and non-Meridian) Work with Configuration Specialist to ensure the digital worker’s access is properly functioning and tested Oversight to Automation Initiatives As the automation configuration progresses, compile weekly status updates for stakeholders as well as internal tracking Escalate issues and ensure that timelines and obligations are met Pipeline Ideation & Support As required, work with stakeholders to conduct automation ideation sessions to ensure a robust pipeline of automation opportunities Knowledge, Skills, and Abilities Experience in mapping or documenting processes is helpful Knowledge or experience with RPA is not required, though helpful Experience compiling business requirements and working with standardized templates Key attention to detail and the ability to elicit details from others Self-motivated and organized, ability to maintain standardized tracking and reporting Creative thinker with a Lean mindset, who enjoys playing a role in an emerging capability and learning something new every day Education, Designations, Training, and Experience RPA Training or Awareness is ideal (though not required) University degree or equivalent work experience Training on Lean, BPM or process mapping would be an asset Competencies Member Focus Personally demonstrating that our Members are our highest priority.

Proactive Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.

Open Communication Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships.

Business Savvy Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively.

Partner Orientation Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals.

Integrity Doing the right thing by always acting with openness, honesty and respect.

Talent Developer Nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports Creates a Supportive and Positive Team Environment Creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team Experience the Difference Thank you for your interest in Meridian Credit Union.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Meridian is committed to providing accommodations for people with disabilities.

Should you require an accommodation, we will partner with you to meet your needs.

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