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SAP O2C Business Analyst

Infinite Outsourcing Solutions

This is a Full-time position in Toronto, ON posted April 13, 2018.

Job Description

We are seeking an attentive, and highly energetic individual to join our IOS team as a SAP O2C Business Analyst. This role requires an individual who is flexible enough to work as a contract employee with the added benefit of becoming a contract-to-hire employee under the employer’s discretion and based on performance reviews.

The Business Analyst – IT Lead is responsible for the functional & technical leadership of the SAP ERP systems supporting OTC business processes. This critical role will be accountable for the requirements and design of Order to Cash processing including sales order entry, logistics & delivery, invoicing, accounts payable and accounts receivable. The ideal candidate will be passionate, innovative, and focused on delivering end-to-end solutions that drive significant business value.


  • SAP ERP Subject Matter Expert for the “end-to-end” Order to Cash business and functional processes.
  • Responsible for functional requirements and design of Order to Cash processing including sales order entry, logistics & delivery, invoicing, accounts payable and accounts receivable.
  • Responsible for supporting all aspects of SAP ERP processes, technologies, platforms, with specific focus on Order to Cash.
  • Responsible for engaging and collaborating with Business Partners, Global BTLs, and Technical Services teams to provide end-to-end business solutions.
  • Responsible for making sure product has the right features, at the right cost, and provides the right value to the Business Partners.
  • Responsible for eliciting business requirements & analysis, business process mapping, creating user stories, and user acceptance criteria.
  • Understands software estimation process and how levels of effort impact the priority of requirements.
  • Provides input into the SAP ERP Strategic Roadmap and identifies new IT capabilities that enable greater efficiencies and value.
  • Designs and shapes flexible and scalable solutions that fulfill business needs while maximizing reuse of applications and infrastructure.
  • Supports the planning, management, and execution of all ERP related initiatives, including business case development, architecture and support.


  • SAP ERP expertise in OTC processes, with emphasis on SD and FI.
  • Solid understanding of MM, QM, and PP modules is required.
  • SAP ERP domain knowledge and experience implementing “end-to-end” solutions is required.
  • A minimum of 7 years required of relevant experience, strong leadership, excellent communication & interpersonal skills, ability to prioritize work and work independently.
  • Bachelor Degree required with focus on Computer Science or Computer Engineering preferred.
  • Demonstrated experienced eliciting business requirements & analysis, business process mapping, creating user stories, and user acceptance criteria. – required.
  • Working knowledge and experience strategizing in specifying components of an interface design, including automated processes, manual processes, monitoring and exception handling.
  • Experience with EDI is a plus.
  • Experience with SCRUM and Agile framework is a plus.
  • Ability to influence and drive enterprise-wide collaboration and teamwork across a global organization.
  • Experience within Supply Chain, Manufacturing industry sector, and highly regulated industries is preferred.
  • Demonstrated strength in examining issues, shaping strategy and influencing effectively.
  • Excellent interpersonal and communication skills (oral and written), including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists.
  • Demonstrated strength in collaborating with internal/external contacts globally to generate mutually beneficial, long-term opportunities and negotiating win-win outcomes.
  • Demonstrated ability to lead teams across business and technical areas.
  • Ability to succeed in a matrixed environment and influence adoption of new thinking.
  • Ability to estimate required effort for project objectives and prioritize work items appropriately.Industry experience in manufacturing environment highly preferred.

Why work with us?

Room for growth

Temp to Perm potential

To Apply: Apply through Indeed

Skills Required

  • Education level: College
  • Work experience (years): 6-9 years


Salary: N/D

How to Apply

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