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Senior Advisor – Healthcare IT

OntarioMD Inc.

This is a Full-time position in Toronto, ON posted April 5, 2018.

Senior Advisor

Permanent Full-Time   Job Band: 4

The Senior Advisor helps to leverage the use of Electronic Medical Record (EMR) technologies by providing advice and developing support tools, that in collaboration with field based Practice Advisors, enable physicians to improve clinical outcomes and practice efficiencies.

 Key Responsibilities:

Assess and advise on how to utilize EMR technology and products most efficiently at the physician practice

  • Understand the current capabilities within certified EMRs and EMR Dashboards.
  • Understand the functionality and workflow for EMR technologies (e.g. HRM, OLIS, e-Consult etc).
  • Understand physicians’ performance, challenges and needs related to EMR technologies.
  • Manage and maintain an EMR Lab containing certified EMR products.

Develop product specific tools and support

  • Identifies trends and best practices related to EMR use, reporting and data quality.
  • Create, test, and validate solutions to assist physicians with EMR functionality and reporting at the practice level (e.g. tools, collateral, demo, video etc).
  • Evaluates the approach, collateral and tools with field staff to ensure it is effective and of value to physicians’ practices.
  • Lead and/or support initiatives that explore use of new EMR technologies.
  • Investigate and respond to issues and questions related to capabilities of certified EMR technologies escalated from field teams or other business units.

Provide staff with access to and training on certified EMRs and related technologies

  • Understand how to address barriers allowing physicians to move forward along the EMR maturity model.
  • Understand how to map physician/practice workflows around enhanced use to functionality within the various EMRs.
  • Understand the functionality and use of related EMR technologies.

Collaboration with internal stakeholders

  • Works closely with internal stakeholders to coordinate and provide feedback and recommendations based on practice experience in order to improve EMR use.
  • Provide support to new initiatives and product delivery (EMR Dashboard, HRM, e-Consult etc).
  • Works closely with EMR Practice Enhancement Program (EPEP) on maturity key measures and indicators relating to enhanced functionality, reporting and data quality.


Knowledge & Experience Required:

  • Degree in Health Services, Health Information Management, Business Administration or related field, or an equivalent combination of work experience and education;
  • 3+ years of demonstrated experience of EMR use and related technologies in a community practice setting;
  • Demonstrated experience in at least one of the identified areas of responsibility (i.e. data analytics, quality standards, quality improvement etc.);
  • Excellent communication skills (verbal and written), and a high degree of conceptual and analytical thinking;
  • Demonstrated problem solving and teamwork;
  • Highly flexible and comfortable working in a fast-paced environment; and
  • Experience with developing and delivering training programs is an asset

How to Apply:

Interested candidates are invited to submit their resumes to quoting Senior Advisor in the subject line. Applications will be considered up until April 18, 2018 by 5:00 PM.

For further information, visit our website at We regret that only those selected for an interview will be contacted.OntarioMD is an equal opportunity employer.  We will accommodate your needs under the Ontario Human Rights Code.

Skills Required

  • Education level: University
  • Work experience (years): 3-5 years


Salary: N/D

How to Apply

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