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Dispatch clerk

J.d. Irving

This is a Full-time position in Ottawa, ON posted April 13, 2019.

DISPATCH CLERK Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers.

Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping.

Midland Transport is currently seeking a Dispatch Clerk based out of the Ottawa, ON location.

The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude.

Qualifications: Education Required: Minimum High School diploma Bilingual; French and English Ability to multi-task and willingness to learn Can-Do attitude Excellent customer service skills Solid interpersonal, communication (verbal and written), organizational, and time management skills Familiarity with Microsoft Office Suite Basic knowledge of the Ottawa regionDispatch experience in a transportation environment an asset AS400 knowledge an asset Ability to work with minimal supervision under pressure and time constraints in a stressful environment Key Responsibilities: Day-to-day communication, via phone and handheld, with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out Line up loads to ensure the best time efficiency and load factor Manage service concerns, as required, to limit exposure and minimize impact to the customer Coordinate maintenance to city tractors and trailers Assist other dispatch staff as required during spikes in workload Assist other dispatch staff as required by preparing and analyzing various reports as required Provide Drivers with the right information and equipment in order to make the entire customer experience positive from start to finish Hours: 12:00PM to 9:00PM We appreciate your interest in the opportunity!

Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click here.

Midland Transport Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.