Acklands-Grainger inc.
Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Summary:
As a Keepstock Inventory Specialist you will work to deliver an excellent customer experience as a dedicated resource to our customer, managing inventory at their locations . Duties may include managing Grainger and non-Grainger inventory within a customer tool crib or campus, product management, participating in business reviews, navigating complex and robust computer programs, managing supplier relationships, and procurement responsibilities.
Job Responsibilities (You Will):
Facilitate an excellent customer experience by resolving problems promptly and accurately in a manner that will retain and promote customer loyalty. Effectively collaborate with internal and external partners. Apply continuous improvement methodologies, lean & 5S philosophy to all aspect of principal duties. Comply with all safety and inspection requirements of Grainger and the facility where the service is being provided.
Product Management
Helps to ensure our customers have the products they need, when they need them. Including tasks like forecasting, product identification, cross referencing, product research, product issuance, and product optimization.
Order and Requisition Management
Ensuring orders are placed timely and accurately including, quoting, order generation, receipt, put away, audit, records management, returns, and analysis
Managing Supplier Relationships
Develop effective relationships with suppliers including consignment set up, payment terms, repair and replacement processes, trouble shooting, supplier business reviews, and contracted discounts.
Systems, resources and processes
Effectively utilizing the customers, Grainger’s or other suppliers inventory management systems to produce inventory, product and material analysis and reporting. Support and guide customers to internal and external resources such as technical support, credit, repair, sourcing or sales as necessary
Reports directly to Supervisor, Onsite Services
Education/Experience (You Have):
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
DEI Statement
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.