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Registration Clerk – Registration Services

St. Michael's Hospital Unity Health Toronto

This is a Full-time position in Ottawa, ON posted May 16, 2021.

The Registration/Booking Clerk will act as the first contact for patients and visitors; will schedule appointments for patients into the database (hospital information system); and will accurately register patients following hospital and departmental guidelines and protocols, etc.

The Registration/Booking Clerk will also be crossed trained in Switchboard to provide break coverage.

Qualifications include: Secondary School Diploma or equivalent.

1 year recent relevant clerical experience.

Previous experience or familiarity with registration procedures would be an asset Experience navigating software applications required (screen access, information search, data entry).

Accurate typing 40 w.p.m.

Working knowledge of and familiarity with registration and booking procedures preferred.

Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.

Must have excellent customer service skills.

Must be able to work independently and in a team environment.

Satisfactory attendance record.