Accenture
Who We Are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
You Are:
As a CRM Creative Director at Accenture Song, you will lead the creative direction for CRM strategies aimed at enhancing customer engagement and brand loyalty. This role requires an experienced creative leader with a strong background in CRM, customer journey mapping, data-driven personalization, and multi-channel marketing. Proficiency in platforms such as Braze, Salesforce Marketing Cloud, Adobe Experience Cloud, and analytics tools is essential. You will oversee the design and execution of personalized creative solutions across digital, email, and in-app experiences, ensuring alignment with business objectives and CRM strategies.
The Work: