Warehouse Supervisor

Who is Grand and Toy?

Grand & Toy partners with customers to change the way Canadian businesses work and help them compete. And what we do for others, we do for ourselves. We embrace transformation and innovate for customers and partners, and our employees as well. By working with Canadian businesses to help them change and compete, your contribution at Grand & Toy truly makes an impact. At Grand & Toy, you are a valued member of our customer experience team and invest in your skills to support this important part of our business.​

The Role:

Guide and supervise activities relating to production, ensure supervision of the assigned unit is consistent with the needs and requirements of the other units and overall distribution centre productivity. The Operations Supervisor will initiate continuous improvement in safety, quality and productivity for the 10:30 AM to 6:30 PM shift.

What you get to do:

• Evaluate and monitor activities to establish labour requirements and allocation of associates
• Monitor performance and identify system issues
• Identify and resolve operational problems and take corrective action to ensure that immediate problems are resolved 
• Communicate and assist associates towards attainment of unit goals and  targets 
• Conduct pre-shift meetings
• Involve associates in problem solving and solicit input on performance management initiatives;
• Build team performance culture with associates and peers
• Establish and measure operational targets and achievements for the unit based on assessment of current needs (Safety, Quality and Productivity)
• Plan, guide and evaluate associates and situations to establish what actions need to be taken to produce best results
• Evaluate the correct allocations of labour, control labour costs (overtime and allocation of overtime)
• Provide input in hiring new associates
• Liaise with other branch departments, head office and other branch locations
• Maintain customer service interactions as well as vendor relationships
• Provide reporting of operation and payroll activities including commentary
• Conduct and participate in various special projects

What you bring to the role:

• Post secondary, two year community college diploma in Distribution/Logistics management
• Three – five years related experience in a large distribution center environment
• Must have two – three years supervising experience within a unionized facility
• Proactive solution oriented supervisor that can affect and influence behavior and results
• Excellent PC, communication, problem solving, and people management skills are a must

What we offer you:

Grand & Toy offers competitive compensation and benefits packages based on education and experience. We proudly provide comprehensive training for all new associates, along with incentives such as our associate/corporate discounts and recognition programs. We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

“We’re a passionate team of diverse individuals who are focused on coming together to bring positive transformation to our customers, our partners and our teams.”