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Technician (3D Printing and CNC Mills)


This is a Full-time position in Vaughan, ON posted February 1, 2020.

Technician (3D Printing and CNC Mills)3D technology is changing the world. It’s leading a new industrial revolution full of disruption, creativity, and innovation. It’s providing solutions that never existed, and shaping a new landscape of digital fabrication.The Proto3000 team is hard at work enabling companies to use 3D technology to be more competitive, capable, and efficient. We’re instrumental in providing the tools needed to turn ideas into reality with the end goal of designing better products.We do that by providing professional 3D printing services, rapid prototyping services, Stratasys 3D printers, 3D laser scanning services, and 3D laser scanners to four international market segments: product development, manufacturing, engineering, and dentistry.Technician (3D Printing and CNC Mills)Today we’re looking for a new Technician (3D printing and CNC Mills), based in Vaughan, to serve our growing customer base in that area.Your goal in this position is great customer relationships built on technical expertise and service.Most of the time you’ll be on the road, visiting customers, and providing installations, training and customer support for Stratasys 3D Printers and iMes iCore CNC Mills. Other times, you’ll work from the Vaughan office, providing remote customer support via email/phone/remote access, also calling on existing and former customers to check on their service needs.When you uncover significant sales opportunities, our sales manager will be there to back you up. In the same way, when the sales or engineering teams need your technical expertise, you’ll be their go-to person.Working @ Proto3000This is a full-time, permanent role working from home and on the road. Most travel will be within the GTA area, also traveling to other parts of Canada AND USA as needed. Training will be in Germany and/or USA depending on availability.Ask our employees what it’s like to work here and they will tell you:* It’s a cutting-edge, innovative industry and company* The company is small enough that you can wear many hats, learn many things, and have a great impact on success* And we enjoy a positive, up-beat, casual cultureQualificationsThe best printer techs are mechanically inclined; some come from mechanical engineering programs and others have the technical aptitude to learn on the job. In either case, no amount of education and experience is enough if you can’t tighten a bolt or reassemble a machine. The best techs are also good with people and service-oriented.Specifically, we hope you will apply if you have these qualifications:* General mechanical experience* Strong technical skills (mechanical, electrical, pneumatics, IT)* Ability to troubleshoot and effectively resolve technical issues* Strong customer service skills* Strong communication skills* Ability to work within tight deadlines* Organized and detailed oriented* General mechanical experience* A valid driver’s license and access to a vehicle* Ability to travel across Canada and abroad for trainingAnd here’s what would be a plus:* Knowledge of rapid prototyping, 3D laser scanning and reverse engineering* Knowledge of CNC Mills* Experience in the technical service industry* Mechanical engineering technology or equivalent diploma/degree (an asset)How to ApplyOur online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results.We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.We will review applications as they are received and look forward to hearing from you.