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Bilingual Vocational Rehabilitation Specialist

Manulife Financial Corporation

This is a Contract position in Toronto, ON posted June 18, 2021.

Are you looking for unlimited opportunities to develop and succeed?

With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description Manulife Financials Group Benefits is a leading provider of employee group benefits for more than 13,000 organizations across Canada.

With regional offices across Canada, we offer a range of comprehensive benefit plans including health and dental care, emergency travel assistance, disability, group life insurance, and accidental death coverage.

Do you have the passion required to develop and implement goal oriented vocational rehabilitation plans for our Plan Members?

Our National Rehabilitation Department is looking for a bilingual self-motivated individual to join their team as a Vocational Rehabilitation Specialist, providing vocational rehabilitation to eligible members of the Canadian Armed Forces (CAF).

You will be responsible for managing a rehabilitation case load covering the geographical area of Manitoba and Saskatchewan.

In this role, you will be responsible for helping our plan members return to work through individually designed return to work strategies designed collaboratively by you, your clients, your professional colleagues and vendors.

On a typical day, you could expect to accomplish visits with Plan Members and health care professionals, as well as co-ordination with vendors to ensure a smooth back to work transition.

Your responsibilities include budget management, planning and implementation of return to work programs.

Duties may also include mediation and negotiation with claim related stakeholders.

This role requires a high degree of multi-tasking, a flexible approach and the ability to prioritize as you will often be faced with conflicting demands with short turn around time requirements.

If you are the kind of person who enjoys helping others while working independently, has a strong health sciences knowledge, and thrives in a fast-paced environment, this position could be ideal for you.

Special Conditions : This role is from a home-based office and regional travel will be required.

Responsibilities: Developing, monitoring and implementing innovative and goal-oriented vocational rehabilitation strategies for plan members in receipt of disability benefits.

Assisting with the transition process of ill and injured members of the Canadian Armed Forces by facilitating their return to work, post release.

Work with plan members and stakeholders to develop creative return to work solutions Budget management Provide effective communication to plan members, the Policy Holder and various medical professionals, often delivering complex and/or difficult messages.

Ensure the most effective and efficient supports are available to our plan members.

Educational Qualifications: Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.

Accreditation may be an asset.

Professional Qualifications: Fluently bilingual (oral and written) in French and English is required Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices Excellent written and oral communication skills Proficient in the use of Word, Excel, Powerpoint and Teams (Mircrosoft Office Suite) Experience managing budgets in a professional setting Valid driver’s license and car is required to travel to various locations Prior military experience would be a strong asset Ability to multi-task and prioritize with fluctuation of case load volumes and plan members with complex needs.

Attributes: Excellent interpersonal and conflict management skills; the ability to find the win/win solution Ability to make difficult decisions which may have significant impact on plan members and our business independently and deliver those decisions as required.

Proven problem-solving skills.

Strength in working independently and in a cohesive team environment Accuracy and attention to detail Proven analytical and organizational skills Demonstrated ability to think of creative solutions to rehabilitation challenges Interest in helping individuals return to gainful employment If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers.

As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation.

Information received regarding the accommodation needs of applicants will be addressed confidentially.