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Brand Ambassador Team Lead


This is a Part-time position in Toronto, ON posted February 26, 2018.

Toronto Hydro; Spring 2018 Retail Campaigns, in Store Engagement

Position: Energy Efficiency Event Team Lead

Job Type: Part time, Contract, Customer Engagement

Mandatory Program Dates: April 4th, 7th, 8th, 14th, 15th 2018

Hourly Wage: $19/hour

Locations (see chart for full listing): Various retail locations across Toronto, Etobicoke, Oakville, and Scarborough                                  

Job Summary

Summerhill is dedicated to developing and implementing public engagement and market transformation programs to engage customers and promote energy efficiency.

                We are seeking outgoing individuals to join our team for ‘Deal Day’ Events across retail stores in Toronto, Etobicoke, Scarborough and Oakville throughout April 2018. Our event Ambassadors will be responsible for educating customers on energy efficient products available for discounts and how they can reduce energy usage within their homes.

The ideal candidate will possess strong customer service and sales skills, a positive and enthusiastic disposition, and will have a genuine interest in the environment and energy conservation.

Job Responsibilities

  • Act as the primary contact at one designated location, keeping the Project Manager informed of accomplishments, issues and program status
  • Lead Event Representatives by setting a good example and demonstrating exemplary behaviors consistent with Summerhill policy and client needs
  • Actively approach and engage participants in event promotion while surveying customers with provided tablet
  • Educate customers on the overall campaign and related product knowledge (full training will be provided)
  • Communicate with staff to ensure proper rebates are being applied
  • Track program participation and submit event reporting in a timely fashion
  • Provide excellent customer service and escalate concerns as needed
  • Attend paid training

Job Qualifications/ Requirements

  • Access to a reliable car with a valid Driver’s License
  • CSA footwear required for all Home Depot locations
  • Comfortable and knowledgeable speaking to customers about LED lighting technology
  • Strong verbal and written skills in English
  • Ability to motivate others, delegate responsibilities, and handle issues as they arise
    • Strong interpersonal skills; outgoing personality to approach new customers and engage in conversation
    • Self-motivated with a high level of reliability 
    • Ability to work independently or as part of a dynamic team
    • Demonstrate a friendly and professional manner and appearance
    • Ability to use a provided tablet, Microsoft Windows; Word, Email and Internet applications
    • Access to a computer with high speed internet
    • Education or experience in energy efficiency or related field – considered an asset

Working Conditions

  • Must be able to remain in a stationary position for the duration of the 8 hour shifts

Mandatory Training Schedule

Paid online training: To be completed before March 26th, 2018

In-person training:         

Date and Time: Wednesday April 4th from 5:30PM – 8:30PM

Location: Toronto Hydro – 500 Commissioners St., Toronto, ON, M4M1B4

Job Contact Information

Please submit a resume and short cover letter stating which Event # interests you by March 25th, 2018

Summerhill is an Equal Opportunity Employer. We thank applicants for their interest, however, only those selected for an interview will be contacted.

Event Locations – CSA boots are required for all Home Depot locations

Event #


Store Name


Event Dates


The Home Depot


428 Ellesmere Rd., Scarborough

April 7th, 8th, 14th, 15th 


The Home Depot

Etobicoke South

193 North Queen St., Etobicoke

April 7th, 8th, 14th, 15th 


The Home Depot


2121 St. Clair Ave. W, Toronto

April 7th, 8th, 14th, 15th 


The Home Depot


101, Wicksteed Ave., Toronto

April 7th, 8th, 14th, 15th 


The Home Depot


2375 Steeles Ave. W, Toronto

April 7th, 8th, 14th, 15th 


The Home Depot

Gerard Square

1000 Gerard St. E, Toronto

April 7th, 8th, 14th, 15th 


The Home Depot


825 Caledonia Rd., Toronto

April 7th, 8th, 14th, 15th 


The Home Depot


90 Billy Bishop Way, North York

April 7th, 8th, 14th, 15th 


The Home Depot

Eglinton and McCowan

2911 Eglinton Ave. E, Scarborough

April 7th, 8th, 14th, 15th 



Scarborough North

6005 Steeles Ave. E, Toronto

April 7th, 8th, 14th, 15th 




3003 Danforth Ave., Toronto

April 7th, 8th, 14th, 15th 



Scarborough West

800 Warden Ave, Scarborough

April 7th, 8th, 14th, 15th 


Canadian Tire

Sheppard East

1019 Sheppard Ave. E, Toronto

April 7th, 8th, 14th, 15th 


Canadian Tire

Warden and Eglinton

1901 Eglinton Ave. E, Scarborough

April 7th, 8th, 14th, 15th 


Canadian Tire


1608 the Queensway, Etobicoke

April 7th, 8th, 14th, 15th 


The Home Depot

Bristol Circle

2555 Bristol Circle, Oakville

April 7th, 8th, 14th, 15th 


The Home Depot


3300 South Service Rd. W, Oakville

April 7th, 8th, 14th, 15th 


The Home Depot

Trafalgar Village

99 Cross Ave., Oakville

April 7th, 8th, 14th, 15th 


The Home Depot


7 Curity Ave.

April 7th, 8th, 14th, 15th 


The Home Depot


1983 Kipling Ave.

April 7th, 8th, 14th, 15th 


Skills Required

  • Education level: None
  • Work experience (years): 3-5 years


Salary: 19.00$ per hour

How to Apply

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