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NTT DATA Services: Dynamics Crm Roles

NTT DATA Services

This is a Full-time position in Ottawa, ON posted March 26, 2021.

Microsoft Dynamics CRM roles (full time/contract) NTT DATA Services is seeking Dynamics CRM resources in Ottawa, Ontario.

There are multiple roles available.

Key Areas of Responsibility
· Interpret system requirements document in order to develop IT solutions on Microsoft Dynamics CRM
· Customize the entity model and security model
· Create new MS Dynamics CRM components
· Create the necessary plug-ins to communicate with existing systems and interfaces
· Analyze functional requirements to identify information, procedures and decision flows
· Document system design and detailed deployment instructions
· Maintain standard Look and Feel as defined by the client
· Develop simple reports using MS Dynamics CRM tool
· Develop complex reports using the MS SQL Server Report Builder
· Develop dashboards for IT solutions in MS Dynamics solutions
· Perform technical options analysis and develop recommendations
· Transfer knowledge to internal staff
· Provide technical advice and coach/mentor for coaching/mentoring
· Develop process and procedures materials for coaching
· Estimate level of effort for development of components
· Prepare status reports including tasks/activities, workflow, ongoing issues and etc.

Professional Qualifications & Experience
· Valid Secret Security Clearance (Federal level)
· 5-8 years of experience documenting IT solutions
· 5-8 years of experience using MS Dynamics CRM
· 5-8 years documenting issues and resolutions
· 5-8 years of experience providing recommendations and technical options
· Minimum of 5 years of experience in creating status reports such as technical briefings, unit test, estimates, coaching materials and etc.