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Planning sessions coordinator bilingual


This is a Full-time position in Ottawa, ON posted June 27, 2019.

This company is the partner of choice for many of the world’s most recognizable brands across Canada and the United Sates.

They have a very diverse client portfolio that is all about mobility.

They partner with some of the largest organizations in the world to keep their employees on the moveRoles and ResponsibilitiesDeliver a daily average of seven 30 minute planning sessions as requested by CustomersRecord detailed notes for each planning session in the Customer’s profile for future reviewReview and reconcile relocation files, ensuring compliance with the Relocation DirectiveReview Customer’s submitted expense claims, while providing guidance as to what is required for future claims submissionsEffectively resolve complex relocation problems within the constraints of the Relocation DirectiveContact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely mannerIdentify areas of opportunity and utilize your skill and knowledge to suggest improvementsEffectively manage your time while working in a fast-paced environmentVarious administrative tasks including record keeping and data entry Qualifications and ExperienceBackground in relocation services is an assetProfessional, self-starter with the ability to assume additional responsibilities and work flexible hours as requiredPrevious experience in a customer support role through a contact center is an assetCapable of using different methods of communication simultaneously; i.e.

email, telephone, video call, and chatGood interpersonal and communication skillsSuperior customer service skills and orientationCollaborative style neededAbility to maintain professionalism at all times under stressful situationsStrong organizational skillsAbility to plan and manage work under time constraints, without direct supervision*Must be bilingual in English and French Company altisHR is one of Canada’s top recruitment and staffing companies and one of Canada’s 50 Best Managed Companies.

Every year, our team fills more than 8,000 temporary, contract and permanent positions in Toronto, North York, Mississauga, Calgary, Edmonton, Vancouver and Ottawa.We’re the primary or exclusive supplier to most of Canada’s top employers.

By providing the most skilled resources available in the shortest turnaround time, we’ve won hundreds of loyal clients within a wide range of industries insurance, legal, not-for-profit, hi-tech, construction, health, scientific, management and more.Our passion for staffing has also made us the largest staffing supplier to the Government of Canada, the Provincial Government (of Ontario and British Columbia), and numerous crown corporations.

We’ve built a reputation for excellence by placing qualified, professional candidates in a wide range of administrative support, accounting/finance, IT and senior specialized roles.

It’s why virtually every client organization we serve keeps coming back.