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Reporting Analyst (Temporary Contract)

24 7 Intouch

This is a Full-time position in Oshawa, ON posted October 1, 2021.

About 24-7 Intouch 24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions.

For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story
– About the Job We are changing the way people think about customer care, and we need your help Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics?

We’re looking for a Reporting Analyst for a temporary 3-month contract with strong problem solving skills who can thrive in a fast paced, entrepreneurial environment.

As Reporting Analyst, You Will Be responsible for real-time reporting and diagnosing trends in key performance metrics Generate weekly and daily KPI reports Ensure employee data is current and accurate for assigned program Work in partnership with Operational Leaders and Program Leadership Requirements As Reporting Analyst, You Have Experience in leadership and working in a supervisory role Advanced knowledge of MS Word, Excel and Google Docs Proficiency with formulas and pivot tables Excellent communication skills Ability to enter data with a high level of accuracy Adaptability to learn a variety of software programs (such as Javascript) Strong analytical and problem solving skills Flexibility to work evenings and weekends if needed By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.